January 2012 - Sandwell & West Birmingham Hospitals

SWBTB (1/12) 283 (a)
6.5 The intention is that, in due course, monthly or potentially live information will be
available both to the divisions, directorates and to the corporate teams at their desktops.
7.0 Performance Management
7.1 The Quality Management Framework, together with front end dashboard systems, will
provide the information infrastructure for service line management. The QMF will integrate
the Financial, Performance, and Quality information streams into a single system that
provides relevant data and assurance at every level of the organisation. Work continues on
the data flows to populate the outputs both from quality and quantitative measures.
8.0 Conclusions
8.1 The Trust has committed to fully implementing SLM. It does remain a highly ambitious
strategy, not least because it involves substantial developments in the organisational
culture, systems, information flows, and the “rules of engagement” throughout the
organisation. However, given these constraints the Trust has been making steady process
towards the goal of being able to delegate responsibility for decision making to the
appropriate levels.
8.2 Between now and March 2013, for the 4 work streams to be successfully taken forward,
an investment of time and resources will needed. The Trust will need to adopt a formal
project management approach to this trust‐wide work for it to be successful and to support
other trust wide initiatives.
Donal O’Donoghue
Medical Director
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