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January 2012 - Sandwell & West Birmingham Hospitals

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SWBAC (12/11) 068<br />

this would form part of the creditor payment review, however this may be<br />

considered as a specific piece of work as part of the next year’s<br />

programme.<br />

5.4 Internal Audit self‐assessment against Key Performance Indicators<br />

SWBAC (12/11) 059<br />

SWBAC (12/11) 059 (a)<br />

Mr Capener presented a self‐assessment of performance against a number<br />

of key performance indicators for Internal Audit. He highlighted a ‘hot spot’<br />

in terms of management response times. The Committee was informed<br />

that currently, 76% of draft reports were issued within 10 days of the exit<br />

meeting, which needed to be improved to achieve the target of 90%. Mr<br />

Capener advised that this was a challenging target to meet and that current<br />

performance was of a level similar to that in other organisations.<br />

Dr Sahota noted that on occasion, issuing the final reports had also taken<br />

longer than the desired time. Mr Capener advised that this was reflective<br />

of the cases where a more complex management response was required<br />

and the need for Executive Directors to sign off the reports. Mr Capener<br />

was asked to detail the cases that had taken the longest to issue in the next<br />

update.<br />

Professor Alderson asked for an explanation as to how the post audit<br />

questionnaires were used. Mr Capener explained that a set of questions<br />

would be presented to the responsible manager which covered the key<br />

processes undertaken as part of the audit. The Committee was informed<br />

that any negative responses received as part of the questionnaire were<br />

followed up. Mrs Hunjan asked what the current response rate was and<br />

whether it represented an improvement on the position in previous years.<br />

Mr Capener offered to determine the position.<br />

ACTION:<br />

ACTION:<br />

Mr Capener to include a list of final review responses that<br />

had taken the longest time to issue in the next Internal<br />

Audit progress update<br />

Mr Capener to determine the response rates to post‐audit<br />

questionnaires and to assess whether this represented an<br />

improvement on the position from previous years<br />

5.5 Counter Fraud progress report, including an update on open cases<br />

SWBAC (12/11) 065<br />

SWBAC (12/11) 065 (a)<br />

Mr <strong>West</strong>wood reported that training in counter fraud continued to be<br />

delivered to staff on induction and during the year 415 individuals had<br />

been trained in this way.<br />

Eight counter fraud cases were highlighted to have been carried forward<br />

from the previous year, with 13 new investigations having been referred.<br />

Reasonable progress against the Counter Fraud plan was reported and it<br />

was noted to be on track for delivery by the year end.<br />

Page 5

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