January 2012 - Sandwell & West Birmingham Hospitals

Trust Objectives 2011/12
SWBTB (1/12) 266 (a)
Ref. Objective Measure of Success Baseline
(2010/11)
6.2 Deliver a set of Organisational
Development activities including
a stronger voice for front line
staff.
MS
6.3 Develop our clinical systems and
processes to reduce variability
and ensure safe, error free care.
DO’D
6.4 Improve staff satisfaction, health
and wellbeing.
MS/RO
Develop an OD framework and
action plan to support FT
application.
Deliver a model of staff
engagement and incentive
system.
Continue diagnostic project in
respect of Clinical Back Office
Systems.
Establish Project Board to deliver
on Paperlite and Clinical Back
Office Projects.
Relevant processes (including
SBAR for reliable clinical
handover, “kitemarking” clinical
offices and departments for
information standards & root
cause analysis) developed and
embedded in all clinical
departments.
System of gathering staff views
throughout the year.
Identify actions arising from staff
views.
Publish staff survey results.
Regular communications to staff.
Health and Wellbeing action plan
– delivery against timescales.
Reduction in sickness absence.
Measurable improvements in
survey results.
Links to OD/OTF plans around
staff engagement and ownership.
Page 17
Lack of
coherent set
of OD
activities
Summary Position as at end of Quarter
Three (December 2011)
OD strategy developed
OD steering group set up
OtF staff ambassadors being piloted in
community services and pathology
Ambassador elections and welcome event
held
Paperlite and Clinical Back Office projects
on track and expected to deliver 1 st phase
implementation by September
Q2: Standards now adopted
Self assessment tool under development
Completion date renegotiated to Q4
January 2012 Electronic requesting rates
improved significantly and
acknowledgement is becoming embedded
There are still challenges with robustness
of the technology
Red /Amber
/Green
Assessment
Reduced sickness rates being achieved.
Trust and regional targets being met
Significant improvement in staff satisfaction
score in 2011
Health and wellbeing action plan being
delivered to timescales, new focus on
nutrition advice 4
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