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UNIT 4: ENVIRONMENT MANAGEMENT SYSTEMS 143 S E C T I O N 4 upgraded so that different sections of the property could be controlled separately and the power supply shut down when not needed; • The kitchen exhaust fans were drawing air from the adjacent airconditioned rooms; • High-energy incandescent lights were still being used in some guest rooms; • Occupancy detectors could be fitted to lighting in additional areas such as the student dining rooms; • The kitchen exhaust hoods and attached air fans needed upgrading to improve kitchen ventilation and reduce noise; • During low occupancy periods, the cold rooms were underused. In addition, weighted automatic closures could be fitted to the doors to ensure they were never left open; • The energy awareness of staff and students needed to be increased; • An energy manager was needed to improve the energy-efficiency of the hotel and school, responsibilities to include monitoring fuel and electricity use, ensuring correct timer-switch settings, rationalising the use of the cold room, maintaining energy records, raising in-house energy awareness, recording student and guest meal numbers, and maintaining weather data; • It was decided that final-year students would be selected to perform the role of energy manager. WASTE The following recyclable wastes are separated and sent for recycling: • Plastic, brown, green and clear glass, corks, cardboard, office paper and newspaper; • Vegetable and food scraps are composted; • Non-recyclable waste such as chemical containers, soiled plastic and paper, tins, wax paper and broken kitchen implements are collected and disposed of separately; • Guests have separate bins for paper and other general rubbish; • Dispensers have replaced individual bathroom products. The waste management effort has reduced, annually: • Waste volumes by 40%; • Landfill space by 570 m3; • Waste disposal costs by AUS$4,500. Hotel Kurrajong also reports that: • After the initial breaking-in period, the time taken for staff to segregate waste is negligible; • The maintenance supervisor spends less than 3 hours a week overseeing the programme; • Approximately 70% of recyclable waste is indeed being recycled. 100% of glass waste is recycled; • Recycling efforts could be further improved through additional training for new staff.
144 UNIT 4: ENVIRONMENT MANAGEMENT SYSTEMS PURCHASING • Preference is given to non-toxic and biodegradable products; • Products containing phosphates, silicates, formaldehyde, solvents and acid alkali are not purchased; • All disposable items bought are made from recycled materials; • Suppliers are asked to use packaging that can be collected and reused. VISITOR COMMUNICATION • Hotel Kurrajong’s ‘Statement of Environment Commitment’ is displayed in all guestrooms; • Guests are invited to accept the limited linen and towel change and to switch off lights, heaters and coolers when not required. TRAINING AND MOTIVATING EMPLOYEES AND STUDENTS • Information on the environment management programme is included in the induction and orientation of new staff and students. “It is our objective to make environment protection a norm, where ‘being green’ becomes second nature to staff and students. The value of our environment programme has been more than just cost savings and a marketing edge – it enables us to incorporate practical examples of environment management into the hotel school’s teaching programmes.” Representative, Hotel Kurrajong S E C T I O N 4 CONTACT INFORMATION HOTEL KURRAJONG AUSTRALIAN INTERNATIONAL HOTEL SCHOOL NATIONAL CIRCUIT BARTON, ACT 2600 AUSTRALIA TEL: 61-02-6234 4444 FAX: 61-02-6234 4466
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sowing the seeds of change AN ENVIR
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ii Foreword It is with great pleasu
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iv About the Sponsors Le Ministère
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vi Bass Hotels & Resorts Bass Hotel
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viii Table of Contents USER’S GUI
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x Unit 4: Environment Management Sy
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003 UNIT 1 WHERE DO WE STAND? THE S
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SECTION 1: THE STATE OF THE ENVIRON
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UNIT 1: WHERE DO WE STAND? THE STAT
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TOURISM, HOSPITALITY AND THE ENVIRO
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046 SECTION 4: THE NEED FOR ENVIRON
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055 UNIT 3 ENVIRONMENT LAW, VOLUNTA
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SECTION 1: AN INTRODUCTION TO ENVIR
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UNIT 3: ENVIRONMENT LAW, VOLUNTARY
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069 UNIT 4 ENVIRONMENT MANAGEMENT S
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SECTION 1: AN INTRODUCTION TO ENVIR
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SECTION 2: DEVELOPING AND IMPLEMENT
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UNIT 4: ENVIRONMENT MANAGEMENT SYST
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200 SECTION 6: CASE STUDIES Environ
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PARTING THOUGHTS 211 “Expand your
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RESOURCES 213 The following is a li
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215 Unit 4 Being Green Keeps You Ou
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217 Introduction of Environment Imp
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Our natural ecologies today are in
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