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SECTION 2: DEVELOPING AND IMPLEMENTING EMS 073 Four stages of EMS STAGE 1 Assign responsibility and conduct environment status review STAGE 2 Establish policy, objectives and targets STAGE 3 Implement EMS through the environment management programme • Assign responsibility. Appoint an environment ‘champion’ and establish an environment management team • Conduct preliminary environment status review to assess the levels of resource/material use and waste output, and compliance with environment legislation • Review current and impending environment legislation • Assess current environment performance • Establish objectives and targets • Establish environment policy • Develop environment management plan • Implement environment management plan • Train employees to incorporate environment action into daily tasks • Communicate environment policy and ongoing environment improvement to guests • Monitor and document environment performance S E C T I O N 2 STAGE 4 Conduct the EMS audit and report on environment performance EMS STAGE 1: ASSIGN RESPONSIBILITY AND CONDUCT ENVIRONMENT STATUS REVIEW Assign Environment Responsibility • Conduct EMS audit • Compare performance against that of previous years as well as the set objectives and targets • Modify objectives and targets for continued environment improvement (if needed) • Report on environment performance In any business, responsibility for a task must be assigned to someone to ensure that it is performed and completed. Responsibility for EMS can be assigned to one employee or to a group. Most tourism businesses appoint an ‘environment champion’, supported by an environment management team. The environment management team should include representatives from top management and from all departments: this will ensure that the environment burdens of the entire business are identified and included in the EMS. The environment champion and management team should have the skills to: • Appreciate the importance of EMS; • Understand legislative requirements and the implications of noncompliance; • Appreciate the technicalities of EMS so that priority actions can be identified; • Implement EMS, which includes gathering information, conducting interviews, data analysis and report writing.
074 UNIT 4: ENVIRONMENT MANAGEMENT SYSTEMS COMMON QUESTION Are the services of external consultants required to set up EMS? There is always the choice of using external consultants, especially at the early stages when adequate expertise may not be available in-house. While external consultants may facilitate the identification and implementation of cost-effective improvements, their services can be quite expensive, especially for a small business. External consultants must work closely with employees to provide training and build in-house expertise. Conducting the Environment Status Review An environment status review is similar to a SWOT analysis. It identifies the environment-related strengths, weakness, opportunities and threats of a business by assessing: • How and where resources are used; • How and where waste is generated; • Which codes and standards are being violated in daily business practices. The Environment Status Review involves data collection, interviews, inspection, observation, and review of existing documents and records on resource/materials use and waste output. The objective is to gather baseline data to: • Establish environment management objectives and targets; • Identify the best areas to start EMS that will bring both business and environment benefits. It is best to begin with the documentary evidence and supplement this information with data gathered through interviews, observation and inspection. EMS in a hospitality business is based on nine action areas: • Reduce water use; • Reduce waste water output; • Reduce energy use; • Reduce waste; • Purchase environmentally-preferable products; • Lower emissions, including ozone-depleting substances; • Improve indoor air quality; • Reduce noise; • Monitor and document environment performance. S E C T I O N 2 A series of fact sheets and environment status review checklists for each of the above areas are given below. (The fact sheets contain important background information for an environment review). Neither the fact sheets nor the review checklists are fully comprehensive; they have been developed to demonstrate the type of background data and issues that should be considered in an environment status review.
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sowing the seeds of change AN ENVIR
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ii Foreword It is with great pleasu
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iv About the Sponsors Le Ministère
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vi Bass Hotels & Resorts Bass Hotel
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viii Table of Contents USER’S GUI
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Our natural ecologies today are in
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