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UNIT 4: ENVIRONMENT MANAGEMENT SYSTEMS 149 The Golden Tulip Hotels’ Corporate Environment Policy, established in 1999 9 , has validated the efforts of Green Teams and is effectively gathering support for further environment improvement. ENVIRONMENT REPORTING A section on the environment is included in the Golden Tulip Hotels’ 1998 Social Report. 9 The Golden Tulip Corporate Policy can be found on page 91 of this unit. ENVIRONMENT ACTION IN 2000 Integrating and implementing the environment policy into everyday business was the main objective for 2000. Activities included: • Environment training programmes for Green Teams and Environment Co-ordinators (discussed above); • Two new action areas: – The Guest and the Environment – The Supplier and the Environment; S E C T I O N 4 • Commencing environment action in the other divisions of Golden Tulip Hotels – Sales and Marketing, Human Resources, Purchasing and Development; • Establishing a standardised corporate environment-performance auditing procedure; • Carrying out environment-performance audits in all owned Golden Tulip Hotels and Tulip Inns, comparing actual performance against targets, and identifying areas for further improvement; • Initiating environment management at Golden Tulip Hotels licensed and franchised businesses. “For us in the hospitality business, environment management is imperative for continued business success. We began environment action in a practical and hands-on manner, and used this experience to establish a corporate environment policy. We are now working on improving environment performance with increased support from top management and an effective environment policy behind us. For Golden Tulip Hotels, environment action is not a marketing tool, but a business and social responsibility. We are not planning to market our environment performance until fully-fledged environmentmanagement programmes are up and running, and valid performance data is available.” Representative, Golden Tulip Hotels CONTACT INFORMATION MR. GERLOF MENKVELD, DIRECTOR OF PURCHASING GOLDEN TULIP HOTELS NOORDERWEG 68 PO BOX 619, 1200 HILVERSUM THE NETHERLANDS FAX: 31-35-647 9233
150 SECTION 5: INTRODUCING THE CORE CONCEPTS OF ENVIRONMENT MANAGEMENT This section introduces cleaner production, eco-efficiency, industrial ecology and life-cycle assessment, which will provide the reader with a greater appreciation of the EMS philosophy. 5.1 Cleaner Production While traditional environment action has focused on cleaning up waste and pollution after it has been created, cleaner production aims to avoid the generation of waste and pollution in the first place. Strategies for cleaner production include: • Reducing the use of raw materials and energy; • Reducing the use of toxic raw materials; • Reducing toxic waste output; • Reducing environment impacts during the lifecycle of products and services – from raw material extraction to manufacturing, production, storage, distribution, consumption and recycling and/or final disposal. In economic terms, cleaner production means reducing material and energy use and related costs, auditing, adopting more efficient production processes, lowering waste volumes and disposal costs, eliminating clean-up costs, fines and charges, and producing higher quality goods and services. Cleaner production is the continuous application of integrated preventive strategies applied to processes, products and services to increase efficiency and reduce risks to humans and the environment. (UNEP <strong>DTIE</strong> 1996) 5.2 Eco-Efficiency Eco-efficiency is about doing more with less – using the same or a lesser amount of materials and energy to deliver a higher quality or quantity of goods and services. The World Business Council for Sustainable Development (WBCSD) provides the following definition: Eco-efficiency is reached by the delivery of competitively priced goods and services that satisfy human needs and bring quality to life, which progressively reduces ecological impacts and resource intensity throughout the life cycle, to a level that is at least in line with the earth’s carrying capacity. S E C T I O N 5 5.3 Industrial Ecology (Systems Thinking) Industrial ecology refers to business operations that mimic the natural ecosystem, where an industrial system is managed like an ecosystem - a continuous and sequential flow of materials, energy and information. The two major concepts of industrial ecology are sealing the material cycle and dematerialisation: • Sealing the material cycle means carrying out production in closedcircuits, in the same way as an ecosystem. For example, through
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sowing the seeds of change AN ENVIR
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ii Foreword It is with great pleasu
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iv About the Sponsors Le Ministère
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vi Bass Hotels & Resorts Bass Hotel
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viii Table of Contents USER’S GUI
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x Unit 4: Environment Management Sy
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003 UNIT 1 WHERE DO WE STAND? THE S
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SECTION 1: THE STATE OF THE ENVIRON
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UNIT 1: WHERE DO WE STAND? THE STAT
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TOURISM, HOSPITALITY AND THE ENVIRO
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038 UNIT 2: TOURISM, HOSPITALITY AN
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046 SECTION 4: THE NEED FOR ENVIRON
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055 UNIT 3 ENVIRONMENT LAW, VOLUNTA
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SECTION 1: AN INTRODUCTION TO ENVIR
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SECTION 2: VOLUNTARY INITIATIVES AN
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UNIT 3: ENVIRONMENT LAW, VOLUNTARY
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069 UNIT 4 ENVIRONMENT MANAGEMENT S
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SECTION 1: AN INTRODUCTION TO ENVIR
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SECTION 2: DEVELOPING AND IMPLEMENT
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UNIT 4: ENVIRONMENT MANAGEMENT SYST
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198 SECTION 4: REUSE OF EXISTING BU
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200 SECTION 6: CASE STUDIES Environ
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202 UNIT 5: THE SUSTAINABLE SITING,
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PARTING THOUGHTS 211 “Expand your
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RESOURCES 213 The following is a li
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215 Unit 4 Being Green Keeps You Ou
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217 Introduction of Environment Imp
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Our natural ecologies today are in
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