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SECTION 2:<br />

DEVELOPING AND<br />

IMPLEMENTING EMS<br />

073<br />

Four stages of EMS<br />

STAGE 1<br />

Assign responsibility and<br />

conduct environment status<br />

review<br />

STAGE 2<br />

Establish policy, objectives<br />

and targets<br />

STAGE 3<br />

Implement EMS through the<br />

environment management<br />

programme<br />

• Assign responsibility. Appoint an environment ‘champion’ and<br />

establish an environment management team<br />

• Conduct preliminary environment status review to assess<br />

the levels of resource/material use and waste output, and<br />

compliance with environment legislation<br />

• Review current and impending environment legislation<br />

• Assess current environment performance<br />

• Establish objectives and targets<br />

• Establish environment policy<br />

• Develop environment management plan<br />

• Implement environment management plan<br />

• Train employees to incorporate environment action into daily<br />

tasks<br />

• Communicate environment policy and ongoing environment<br />

improvement to guests<br />

• Monitor and document environment performance<br />

S<br />

E<br />

C<br />

T<br />

I<br />

O<br />

N<br />

2<br />

STAGE 4<br />

Conduct the EMS audit and<br />

report on environment<br />

performance<br />

EMS STAGE 1:<br />

ASSIGN RESPONSIBILITY AND CONDUCT<br />

ENVIRONMENT STATUS REVIEW<br />

Assign Environment Responsibility<br />

• Conduct EMS audit<br />

• Compare performance against that of previous years as well as<br />

the set objectives and targets<br />

• Modify objectives and targets for continued environment<br />

improvement (if needed)<br />

• Report on environment performance<br />

In any business, responsibility for a task must be assigned to someone to ensure<br />

that it is performed and completed. Responsibility for EMS can be assigned to<br />

one employee or to a group. Most tourism businesses appoint an ‘environment<br />

champion’, supported by an environment management team. The environment<br />

management team should include representatives from top management and<br />

from all departments: this will ensure that the environment burdens of the entire<br />

business are identified and included in the EMS.<br />

The environment champion and management team should have the skills to:<br />

• Appreciate the importance of EMS;<br />

• Understand legislative requirements and the implications of noncompliance;<br />

• Appreciate the technicalities of EMS so that priority actions can be<br />

identified;<br />

• Implement EMS, which includes gathering information, conducting<br />

interviews, data analysis and report writing.

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