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SECTION 1: AN INTRODUCTION TO ENVIRONMENT MANAGEMENT SYSTEMS 071 “All this talk about jumping on the green bandwagon has died down. Being ‘green’ is no longer fashionable or glamorous, it is a fact of life. Now considered by all industries to have a direct impact on profitability, it has been absorbed in business practice. Having left the glamour and excitement, we are now at stage two – the detail of implementation.” David Henderson, Former Marketing Manager of Plysu Containers, UK 1.1 What is an Environment Management System (EMS)? An environment management system (EMS) helps businesses to evaluate, manage and reduce their environment impacts by providing a methodology to integrate environment management into business operations in a systematic manner. A typical EMS consists of the following actions: S E C T I O N 1 • Conduct a preliminary environment review to identify all resource inputs and waste outputs; • Establish an environment policy; • Establish environment objectives/targets; • Implement EMS through an environment management programme; • Establish EMS procedures in all departments and divisions; • Establish environment performance monitoring and data collection procedures; • Internal environment communication, delegation and training; • Environment-related communication to visitors; • Conduct an EMS audit; • Compare actual performance against objectives/targets; • Review objectives/targets for continual improvement; • Report on environment performance to employees, customers, stakeholders and the wider public. 1.2 The Origins of EMS EMS was developed on the following bases: • COMPLIANCE AND DUE DILIGENCE AUDITING Compliance audits were developed in the 1970’s in response to the costly fines companies were incurring due to non-compliance with environment legislation. Due diligence or pre-acquisition audits are conducted to identify the environment issues of sites and businesses before they can be considered for investment or takeover. • TOTAL QUALITY MANAGEMENT plan EMS is based on the TQM process: act do check
072 UNIT 4: ENVIRONMENT MANAGEMENT SYSTEMS THE BENEFITS OF EMS • EMS enables tourism businesses to comply with, and even exceed, environment legislation. • EMS lowers costs by reducing resource use, improving operating efficiency, lowering waste output and avoiding non-compliance fines. • EMS makes a property a safer and healthier environment for employees and visitors. Work related accidents, occupational illnesses and related absenteeism can therefore be reduced. • Along with the growth of public environment awareness, tourists are demanding ‘greener’ services. EMS enables businesses to meet this demand. The growth of tourism eco-labels and environment awards is a strong indication of the growing response of tourists to environmentally responsible services. • Banks and insurance companies now require information on environment performance when making lending and coverage decisions. In 1997, UNEP brokered the Statement by Financial Institutions on Environment and Sustainable Development, a commitment by 104 signatories to improve environment management and adopt industry best practice in credit risk management, reduction of energy and materials use and waste management. The signatories include a range of financial institutions: commercial and investment banks, venture capitalists, asset managers and multilateral development banks. As a spin-off from this initiative, over 70 insurance companies from 25 countries have come together under UNEP to form UNEP Insurance Industry Initiative for the Environment. • Corporate social responsibility is a growing agenda. Companies are no longer judged by their profit alone and face mounting pressure to participate in improving the quality of life of their customers, employees and the wider society within which they operate. EMS is the first critical step in this direction. S E C T I O N 1
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sowing the seeds of change AN ENVIR
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ii Foreword It is with great pleasu
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iv About the Sponsors Le Ministère
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vi Bass Hotels & Resorts Bass Hotel
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viii Table of Contents USER’S GUI
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x Unit 4: Environment Management Sy
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003 UNIT 1 WHERE DO WE STAND? THE S
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SECTION 1: THE STATE OF THE ENVIRON
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UNIT 4: ENVIRONMENT MANAGEMENT SYST
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123 EMS STAGE 4: CONDUCTING THE EMS
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SECTION 4: CASE STUDIES ON EMS IN H
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THE SUSTAINABLE SITING, DESIGN AND
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166 Section 7 Case studies Learning
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200 SECTION 6: CASE STUDIES Environ
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PARTING THOUGHTS 211 “Expand your
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RESOURCES 213 The following is a li
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215 Unit 4 Being Green Keeps You Ou
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217 Introduction of Environment Imp
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Our natural ecologies today are in
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