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UNIT 3: ENVIRONMENT LAW, VOLUNTARY INITIATIVES AND PRINCIPLES FOR SUSTAINABLE DEVELOPMENT<br />

061<br />

The International Organisation for Standardization has appointed national<br />

certification bodies in all member states. These national certification bodies are<br />

responsible for adapting all the global standards to suit the national context, and<br />

for managing, monitoring and certifying companies that meet the required level of<br />

performance.<br />

Companies seeking certification under ISO 14001 are required, as a minimum,<br />

to have developed and implemented an environment management system<br />

and conducted an environment management system audit. The certification of<br />

companies, including service providers such as tourism and hospitality, is based<br />

on ‘production or service processes’ rather than on the end product or service<br />

itself. In other words, ISO 14000 is concerned with how companies manage<br />

the processes through which goods and services are produced, rather than the<br />

environment attributes of the final product or service itself. The rationale is that<br />

environmentally-sound processes automatically deliver environmentally-sound<br />

products and services.<br />

S<br />

E<br />

C<br />

T<br />

I<br />

O<br />

N<br />

2<br />

Many tourism and hospitality businesses all over the world have already applied<br />

and received certification under ISO 14001. Readers are invited to contact their<br />

national ISO certification bodies for information on ISO 14001 certification<br />

procedures and standards applicable to tourism and hospitality businesses in<br />

their countries.<br />

COMMON QUESTION How is the ISO 14000 series different from the wellknown<br />

ISO 9000 series?<br />

Both ISO 14000 and ISO 9000 are series of standards and guidelines on<br />

management systems. ISO 9000 applies to quality management and ISO 14000<br />

applies to environment quality management. Both ISO 14000 and 9000 are<br />

concerned with processes and not products.<br />

HACCP<br />

An international food safety and hygiene programme that facilitates and<br />

complements environment management, the Hazard Analysis and Critical<br />

Control Points (HACCP) is a systematic method using seven principles for<br />

analysing a food process and determining the possible chemical, physical, and<br />

biological hazards within it. The HACCP-9000 programme integrates HACCP,<br />

ISO 9000, and food hygiene practices into one management system to ensure<br />

food safety and quality for a food/beverage plant, or a food-service establishment,<br />

anywhere in the world. Efforts to integrate ISO 14000 are underway.<br />

HACCP-9000 registration is achieved through a five part process:<br />

• Application for registration;<br />

• HACCP Plan Validation and on-site HACCP Plan Audit;<br />

• HACCP-9000 Quality Manual and on-site Readiness Review;<br />

• HACCP-9000 Registration Audit;<br />

• Actual HACCP-9000 registration.<br />

After registration, the process continues with semi-annual surveillance audits to<br />

confirm continued conformity and continuous improvement by the company.

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