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v Hotel Nikko, Hong Kong The 461-room, deluxe Hotel Nikko Hong Kong is situated on the beautiful Victoria Harbour waterfront on the Kowloon Peninsula. Hotel facilities include the Nikko floors with private lounge for VIPs, business centre, swimming pool, health club, shopping arcade, banquet rooms, seven restaurants, bars and lounges, serving international cuisine. Hotel Nikko was the corporate winner of the IH&RA’s Environmental Award in 1995. Hotel Nikko, Hong Kong, was also instrumental in developing the Hong Kong Polytechnic University’s Environmental Management Manual for Hotels in Hong Kong. This manual is a template for use by hotels in Hong Kong. It forms part of the output from the project ‘Keeping Hong Kong’s Hotel Industry Competitive – Environmental Management Systems for Hotels’, funded by the Services Support Fund administered by the Industry Department, the Government of the Hong Kong Special Administrative Region and supported by the Hong Kong Hotels Association. Copies of the CD-ROM format of this publication are included in the pack. The Coordinators would like to thank Hotel Nikko Hong Kong for this generous addition to the Teaching Pack. The Orchid, Mumbai, India The Orchid Hotel, the Kamat Group’s eco-sensitive property, is the first five-star hotel in Asia to be accredited with ECOTEL certification from the world’s leading hospitality valuation organisation, HVS International. Designed from the outset with preservation of the environment in mind, the Orchid is committed to enhancing the guest experience while setting a new standard of corporate responsibility through the conservation of natural resources, education, motivation of staff and cultivation of community relationships. The Orchid was the corporate winner of the IH&RA Environmental Award in 1999. PA Consulting Group, USA PA Consulting Group is a leading management, systems and technology consulting firm, with a unique combination of capabilities. Established almost 60 years ago, and operating worldwide from over 40 offices in more than 20 countries, PA draws on the knowledge and experience of some 3,700 people, whose skills span the initial generation of ideas and insights all the way through to detailed implementation. PA’s tourism group is considered a global leader in environmental sustainability and through its in-house staff and extensive network of consultants, offers a wide range of sustainable tourism services to local and national governments, international development agencies and private companies. The group’s sustainable tourism work spans the globe and involves creating public and private partnerships for successful execution and draws on their experience in environmental management programmes, environmental market analysis and policy and institutional development. PA has ongoing sustainable tourism projects in the Middle East, Africa, Europe, the Americas and Asia/Pacific.
vi Bass Hotels & Resorts Bass Hotels & Resorts is the most widely distributed hotel business in the world. It owns, manages and franchises more than 3,200 hotels in over 90 countries worldwide. The group’s impressive portfolio of brands includes Inter- Continental Hotels and Resorts, Crowne Plaza, Holiday Inn, Express by Holiday Inn and Staybridge Suites, which offer a variety of services, amenities and lodging experiences catering to virtually every travel occasion and guest need. Ecole de Savignac, France Founded in 1988 by the Chamber of Commerce and Industry of Périgueux, France, the Ecole de Savignac prepares its students for careers in the fields of hospitality and tourism. The programme runs for two years, after which graduates are awarded the prestigious ‘Diploma of International Management Studies’. The partners are especially grateful to the school for translating the pack into French.
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Our natural ecologies today are in
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