Preventing Childhood Obesity - Evidence Policy and Practice.pdf
Preventing Childhood Obesity - Evidence Policy and Practice.pdf
Preventing Childhood Obesity - Evidence Policy and Practice.pdf
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Food <strong>and</strong> beverage marketing to children<br />
much more money to be made if customers come<br />
back again <strong>and</strong> again. That is why supermarkets <strong>and</strong><br />
airlines reward regulars with loyalty cards, special<br />
deals <strong>and</strong> chatty magazines. They have moved beyond<br />
mere exchanges <strong>and</strong> want to start building relationships<br />
with us. And all the evidence is that, despite their<br />
obvious mercenary motivations, it works. We do<br />
respond with br<strong>and</strong> loyalty <strong>and</strong> regular visits. This<br />
relational thinking can be applied equally well — if not<br />
better — in social marketing.<br />
29<br />
Lesson Six: behavior change takes time — we should<br />
build br<strong>and</strong>s <strong>and</strong> relationships.<br />
The w hole m arketing m ix<br />
Behavior change takes more than communication.<br />
The importance of distinguishing between advertising<br />
<strong>and</strong> marketing when considering regulation has<br />
already been noted; it is equally important here. Eating<br />
<strong>and</strong> exercise behavior can be influenced by media<br />
campaigns — the evidence from tobacco control puts<br />
this beyond dispute 30 – 35 — but it is equally clear that<br />
multi - faceted interventions are more powerful. A<br />
switch from burgers to carrots is more likely if the<br />
communications that boost the attractiveness of<br />
carrots are backed by pricing that reinforces this<br />
attraction <strong>and</strong> makes them affordable, distribution<br />
<strong>and</strong> packaging that makes them accessible, <strong>and</strong> a<br />
product that delivers satisfaction. Br<strong>and</strong>ing can then<br />
be used to confirm <strong>and</strong> enhance this satisfaction.<br />
Lesson Seven: communications are only a small part<br />
of the game. Glossy advertising campaigns — especially<br />
isolated ones — are not the answer.<br />
Context m atters<br />
The individual ’ s power to make decisions is limited by<br />
their social <strong>and</strong> environmental context. Visiting a fast -<br />
food outlet will partly reflect personal choice, but also<br />
the availability of alternatives, income, family circumstances<br />
<strong>and</strong>, harking back to social norms, the behavior<br />
of those around us. Marketers take careful note of<br />
this context <strong>and</strong> do their best to influence or adapt<br />
to it.<br />
The tobacco industry, for instance, puts a great deal<br />
of effort <strong>and</strong> resource into liaising with policy - makers,<br />
<strong>and</strong> has had considerable success across Europe in<br />
ensuring that they make decisions that favor the<br />
industry. 36 Similarly, the tobacco companies focus<br />
their efforts on retailers, stakeholders <strong>and</strong> potential<br />
allies (e.g., in the fight to fend off smoke - free laws) as<br />
well as final customers, to make sure the circumstances<br />
are as supportive as possible of their<br />
interests.<br />
The importance of this debate for weight control is<br />
highlighted by the concept of the obesogenic environment.<br />
This is created by many actors — planners,<br />
the food industry, governments, other commercial<br />
operators — <strong>and</strong> all have to change their behaviors to<br />
deliver improvement in public health. The principles<br />
of bringing about these changes are the same as for<br />
ordinary citizens — listen to their needs <strong>and</strong> deliver.<br />
Tobacco control has also managed to gain an extra<br />
degree of traction with policy - makers because of the<br />
collateral damage caused by second - h<strong>and</strong> smoke.<br />
Perhaps the nearest equivalent for obesity is the economic<br />
cost to everyone, which has begun to emerge<br />
as the external environment (from health service<br />
weighing scales to impact on post - operative complications)<br />
adapts to increases in size <strong>and</strong> excess weight<br />
among a section of the population.<br />
Lesson Eight: good health is the product of many<br />
complex factors — including government policy, commercial<br />
marketing, education <strong>and</strong> wealth — as well as<br />
individual lifestyle choices, <strong>and</strong> progress will depend on<br />
action on all these fronts. Stakeholders are a key target<br />
group in social marketing.<br />
Competitive a nalysis<br />
In some instances, commercial stakeholders will not<br />
cooperate with public health, however seductive the<br />
approach. The tobacco industry has long resisted<br />
almost all attempts to control its marketing. The only<br />
solution in this case has been to legislate <strong>and</strong>, indeed,<br />
through the FCTC, to do so on a global basis. It<br />
remains to be seen whether obesity control will ultimately<br />
have to follow the same route as tobacco<br />
control, but nevertheless, studying the competition is<br />
a great way of learning how better to influence<br />
behavior.<br />
Lesson Nine: competitive analysis is an invaluable<br />
tool. One of the principal reasons we have so many<br />
smokers <strong>and</strong> unhealthy eaters is that the commercial<br />
sector has been better at marketing than we have.<br />
Research<br />
Marketing depends on research: customer orientation;<br />
relationship building; stakeholder marketing <strong>and</strong><br />
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