21.11.2014 Views

Preventing Childhood Obesity - Evidence Policy and Practice.pdf

Preventing Childhood Obesity - Evidence Policy and Practice.pdf

Preventing Childhood Obesity - Evidence Policy and Practice.pdf

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

Food <strong>and</strong> beverage marketing to children<br />

much more money to be made if customers come<br />

back again <strong>and</strong> again. That is why supermarkets <strong>and</strong><br />

airlines reward regulars with loyalty cards, special<br />

deals <strong>and</strong> chatty magazines. They have moved beyond<br />

mere exchanges <strong>and</strong> want to start building relationships<br />

with us. And all the evidence is that, despite their<br />

obvious mercenary motivations, it works. We do<br />

respond with br<strong>and</strong> loyalty <strong>and</strong> regular visits. This<br />

relational thinking can be applied equally well — if not<br />

better — in social marketing.<br />

29<br />

Lesson Six: behavior change takes time — we should<br />

build br<strong>and</strong>s <strong>and</strong> relationships.<br />

The w hole m arketing m ix<br />

Behavior change takes more than communication.<br />

The importance of distinguishing between advertising<br />

<strong>and</strong> marketing when considering regulation has<br />

already been noted; it is equally important here. Eating<br />

<strong>and</strong> exercise behavior can be influenced by media<br />

campaigns — the evidence from tobacco control puts<br />

this beyond dispute 30 – 35 — but it is equally clear that<br />

multi - faceted interventions are more powerful. A<br />

switch from burgers to carrots is more likely if the<br />

communications that boost the attractiveness of<br />

carrots are backed by pricing that reinforces this<br />

attraction <strong>and</strong> makes them affordable, distribution<br />

<strong>and</strong> packaging that makes them accessible, <strong>and</strong> a<br />

product that delivers satisfaction. Br<strong>and</strong>ing can then<br />

be used to confirm <strong>and</strong> enhance this satisfaction.<br />

Lesson Seven: communications are only a small part<br />

of the game. Glossy advertising campaigns — especially<br />

isolated ones — are not the answer.<br />

Context m atters<br />

The individual ’ s power to make decisions is limited by<br />

their social <strong>and</strong> environmental context. Visiting a fast -<br />

food outlet will partly reflect personal choice, but also<br />

the availability of alternatives, income, family circumstances<br />

<strong>and</strong>, harking back to social norms, the behavior<br />

of those around us. Marketers take careful note of<br />

this context <strong>and</strong> do their best to influence or adapt<br />

to it.<br />

The tobacco industry, for instance, puts a great deal<br />

of effort <strong>and</strong> resource into liaising with policy - makers,<br />

<strong>and</strong> has had considerable success across Europe in<br />

ensuring that they make decisions that favor the<br />

industry. 36 Similarly, the tobacco companies focus<br />

their efforts on retailers, stakeholders <strong>and</strong> potential<br />

allies (e.g., in the fight to fend off smoke - free laws) as<br />

well as final customers, to make sure the circumstances<br />

are as supportive as possible of their<br />

interests.<br />

The importance of this debate for weight control is<br />

highlighted by the concept of the obesogenic environment.<br />

This is created by many actors — planners,<br />

the food industry, governments, other commercial<br />

operators — <strong>and</strong> all have to change their behaviors to<br />

deliver improvement in public health. The principles<br />

of bringing about these changes are the same as for<br />

ordinary citizens — listen to their needs <strong>and</strong> deliver.<br />

Tobacco control has also managed to gain an extra<br />

degree of traction with policy - makers because of the<br />

collateral damage caused by second - h<strong>and</strong> smoke.<br />

Perhaps the nearest equivalent for obesity is the economic<br />

cost to everyone, which has begun to emerge<br />

as the external environment (from health service<br />

weighing scales to impact on post - operative complications)<br />

adapts to increases in size <strong>and</strong> excess weight<br />

among a section of the population.<br />

Lesson Eight: good health is the product of many<br />

complex factors — including government policy, commercial<br />

marketing, education <strong>and</strong> wealth — as well as<br />

individual lifestyle choices, <strong>and</strong> progress will depend on<br />

action on all these fronts. Stakeholders are a key target<br />

group in social marketing.<br />

Competitive a nalysis<br />

In some instances, commercial stakeholders will not<br />

cooperate with public health, however seductive the<br />

approach. The tobacco industry has long resisted<br />

almost all attempts to control its marketing. The only<br />

solution in this case has been to legislate <strong>and</strong>, indeed,<br />

through the FCTC, to do so on a global basis. It<br />

remains to be seen whether obesity control will ultimately<br />

have to follow the same route as tobacco<br />

control, but nevertheless, studying the competition is<br />

a great way of learning how better to influence<br />

behavior.<br />

Lesson Nine: competitive analysis is an invaluable<br />

tool. One of the principal reasons we have so many<br />

smokers <strong>and</strong> unhealthy eaters is that the commercial<br />

sector has been better at marketing than we have.<br />

Research<br />

Marketing depends on research: customer orientation;<br />

relationship building; stakeholder marketing <strong>and</strong><br />

125

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!