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Encyclopedia of Computer Science and Technology

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journalism <strong>and</strong> computers 259Mark<strong>of</strong>f, John. What the Dormouse Said: How the Sixties CountercultureShaped the Personal <strong>Computer</strong> Industry. New York:Penguin, 2005.Young, Jeffrey S., <strong>and</strong> William L. Simon. iCon: Steve Jobs, the GreatestSecond Act in the History <strong>of</strong> Business. Hoboken, N.J.: Wiley,2005.journalism <strong>and</strong> computersThe pervasive use <strong>of</strong> computers <strong>and</strong> the Internet haschanged the practice <strong>of</strong> journalism in many ways. Thisentry will focus on the general impact <strong>of</strong> technology on thecreation <strong>and</strong> dissemination <strong>of</strong> news content. For discussion<strong>of</strong> s<strong>of</strong>tware used in the production <strong>of</strong> publications, seedesktop publishing, <strong>and</strong> word processing. For the rolethat journalism plays in the computer industry, see journalism<strong>and</strong> the computer industry.Research <strong>and</strong> NewsgatheringThe gathering <strong>of</strong> on-scene information at newsworthyevents began to change in the 1980s, when notebook-sizedportable computers became available. Instead <strong>of</strong> having to“file” stories with the newspaper by telegraph or phone, thereporter could write the piece <strong>and</strong> send it to the newspaper’scomputer using a phone connection (see modem) orlater, Internet-based e-mail.The ability <strong>of</strong> reporters (particularly investigative reporters)to do in-depth research has been greatly enhancedby the Internet. Traditionally, reporters looking for backgroundmaterial for an assignment could consult printedreference works, their publications’ archives <strong>of</strong> printed articles(the “morgue”), <strong>and</strong> various public records, usually inpaper form. This process was necessarily slow, <strong>and</strong> it wasdifficult to widen research to include a greater variety <strong>of</strong>sources while still remaining timely.Today most publications produce <strong>and</strong> store their materialelectronically <strong>and</strong> make it available online. Reportersthus have virtually instant access to articles written by theircolleagues around the world. Instead <strong>of</strong> having to rely on afew press releases, position papers, or wire stories, reporterscan search the Internet to delve more deeply into theunderlying source material, such as original documents orstatistics. An increasing number <strong>of</strong> public records are alsoavailable online.Changing St<strong>and</strong>ards <strong>and</strong> New ChallengesAfter being submitted electronically, reporters’ stories canbe edited, revised as necessary, <strong>and</strong> submitted to the computer-controlledtypesetting systems that have now becomest<strong>and</strong>ard in most publications. Besides saving productioncosts, computer-based newspaper production also makes iteasier to make last-minute changes as well as to create specialeditions that include regional news.However, at the same time the greater use <strong>of</strong> informationtechnology has made print journalists more productive, ithas also contributed to trends that continue to challengethe viability <strong>of</strong> print journalism itself. The nature <strong>of</strong> theInternet poses new challenges to reporter-researchers. Theaccuracy <strong>of</strong> traditionally published books or articles isbacked implicitly by the reputation <strong>of</strong> the publisher as wellas that <strong>of</strong> the author. By <strong>of</strong>fering a wide variety <strong>of</strong> materialsproduced outside the mainstream publishing process,<strong>of</strong>ten by unknown authors, the Internet can provide a muchgreater diversity <strong>of</strong> viewpoints (see also wikis <strong>and</strong> Wikipedig).The downside is that the reporter-researcher haslittle assurance <strong>of</strong> the veracity or accuracy <strong>of</strong> facts givenon unknown Web sites. This creates a greater burden <strong>of</strong>fact checking in responsible journalism or, alternatively, arelaxation <strong>of</strong> the traditional st<strong>and</strong>ards. (The most famousexample <strong>of</strong> the latter is Matt Drudge, a self-made Internetbasedjournalist who sometimes dramatically “scooped” hismore plodding colleagues but did not adhere to the oldjournalistic st<strong>and</strong>ard <strong>of</strong> finding two independent sourcesfor each key fact.)The use <strong>of</strong> the Internet as both a research tool <strong>and</strong> amedium <strong>of</strong> publication is also bound up with the everacceleratingpace <strong>of</strong> the “news cycle,” or the time it takesfor a story to be disseminated <strong>and</strong> responded to. Broadcastjournalism with the advent <strong>of</strong> 24-hour news networks suchas CNN has steadily increased the pace <strong>of</strong> the broadcastnews cycle. Many newspapers <strong>and</strong> magazines have foundhaving Web sites to be a competitive necessity. The Internetpotentially combines the immediacy <strong>of</strong> broadcast journalismwith the ability to use text to convey information indepth. The organization <strong>of</strong> Web pages (see hypertext <strong>and</strong>hypermedia) avoids the physical limitations <strong>of</strong> the printedmedium.In addition to Web sites that mirror <strong>and</strong> exp<strong>and</strong> thecontents <strong>of</strong> printed newspapers, a number <strong>of</strong> distinctiveInternet-only sites emerged in the mid to late 1990s. Examplesinclude salon.com, an “online newsmagazine” thatalso includes regular featured columnists <strong>and</strong> discussionforums. However, the downturn in the Internet-based economyin 2002 made the original idea <strong>of</strong> having free accesssupported by advertising less viable. Such sites are now tryingto convert to a subscription-based model similar to that<strong>of</strong> print-based publications, but it is unclear whether theywill be able to attract enough paying subscribers.New Alternatives <strong>and</strong> New QuestionsThe Internet is rapidly changing not only how journalism isproduced, but how it is delivered—<strong>and</strong> indeed, the role <strong>and</strong>future <strong>of</strong> the pr<strong>of</strong>ession itself. Broadcast journalism, alreadygreatly changed by the advent <strong>of</strong> cable TV networks in the1990s, has now found itself needing to deliver programsthrough new channels (see podcasting, Internet radio,<strong>and</strong> music <strong>and</strong> video distribution, online). With “broadcasts”available any time at user request, the news cycle hasessentially vanished into a 24/7 reality where wave uponwave <strong>of</strong> stories is constantly flowing <strong>and</strong> changing.The more pr<strong>of</strong>ound change, though, is in who gets topractice <strong>and</strong> define journalism. Everyone it seems has somethingto say online (see blogs <strong>and</strong> blogging). Bloggerswho cover current events (especially politics) at their bestrepresent the latest incarnation <strong>of</strong> “citizen journalism” (seepolitical activism <strong>and</strong> the Internet). However, issues <strong>of</strong>objectivity (<strong>and</strong> the line between activist <strong>and</strong> journalist) havebeen raised, as has the question <strong>of</strong> what legal protections

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