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Encyclopedia of Computer Science and Technology

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personal health information management 367A number <strong>of</strong> challenges to the growth <strong>of</strong> the PC industryhave also emerged. As more <strong>and</strong> more <strong>of</strong> the activity <strong>of</strong>PC users began to focus on the Internet, some companiesbegan to host <strong>of</strong>fice applications on servers (see applicationservice provider). Some pundits began to say thatwith applications being moved to remote servers or <strong>of</strong>feredover the corporate LAN, the PC on the desk could bestripped down considerably. The “network PC” could makedo with a slower processor, less memory, <strong>and</strong> no hard drive,since all data could be stored on the server.Generally, however, the attempts to supplant the fullfeatured,general-purpose PC have made little progress.One reason is that the cost <strong>of</strong> complete PC has declined somuch that the supposed cost savings <strong>of</strong> a network PC orInternet appliance have become less significant. Further,privacy issues <strong>and</strong> the desire <strong>of</strong> people to have controlover their own data are <strong>of</strong>ten cited as arguments in favor<strong>of</strong> the PC.Ironically, the PC industry’s greatest challenge maycome from its very success. As more <strong>and</strong> more householdsin the United States <strong>and</strong> other developed countries havePCs, it becomes harder to maintain the sales rate. By theearly 2000s, the power <strong>of</strong> recent PCs had become so greatthat the desire to upgrade every few years may have becomeless compelling <strong>and</strong> the recent economic downturn has hitthe computer industry particularly hard. So far it looks likethe fastest-growing areas in computer hardware no longerinvolve the traditional desktop PC, but h<strong>and</strong>held (palm)computers (see PDA) <strong>and</strong> the embedding <strong>of</strong> more powerfulcomputer capabilities into other machines such as automobiles(see embedded systems).Further ReadingFreiberger, Paul, <strong>and</strong> Michael Swaine. Fire in the Valley: The Making<strong>of</strong> the Personal <strong>Computer</strong>. New York: McGraw-Hill, 1999.Long, Larry. Personal Computing Demystified. Emeryville, Calif.:McGraw-Hill/Osborne, 2004.Polsson, Ken. “Chronology <strong>of</strong> Personal <strong>Computer</strong>s.” Availableonline. URL: http://www.isl<strong>and</strong>net.com/~kpolsson/comphist/.Accessed August 17, 2007.Thompson, Robert, <strong>and</strong> Barbara Fritchman Thompson. Buildingthe Perfect PC. Sebastapol, Calif.: O’Reilly, 2006.———. Repairing <strong>and</strong> Upgrading Your PC. Sebastapol, Calif.:O’Reilly, 2006.White, Ron, <strong>and</strong> Timothy Edward Downs. How <strong>Computer</strong>s Work.8th ed. Indianapolis: Que, 2005.personal health information managementHealth care is at once a complex endeavor with many players,a vast industry, <strong>and</strong> a major expense <strong>of</strong> individuals,businesses, <strong>and</strong> governments. At the center <strong>of</strong> it all st<strong>and</strong>sthe prospective patient (or consumer) seeking to maintainor restore health.While the health care industry has long been a majoruser <strong>of</strong> computer technology (see medical applications<strong>of</strong> computers), the modern Web has brought a variety <strong>of</strong>services (many free) that can help health care consumerslearn more about conditions <strong>and</strong> treatments <strong>and</strong> comparehospitals, doctors, <strong>and</strong> other providers.Medical Information SitesIn today’s health care environment patients <strong>of</strong>ten have onlya few minutes to ask their doctor important questions abouttheir condition <strong>and</strong> possible treatments. Patients <strong>of</strong>ten feelthey have been left on their own when it comes to obtainingdetailed information. According to surveys by the PewInternet & American Life Project, by the end <strong>of</strong> 2005 about20 percent <strong>of</strong> Web users were reporting that the Internet“has greatly improved the way they get information abouthealth care.” Further, 7 million users had reported thatWeb sites had “played a crucial or important role in copingwith a major illness.”A variety <strong>of</strong> Web sites ranging from comprehensive <strong>and</strong>excellent to dubious (at best) <strong>of</strong>fer health-related information.In evaluating them, it is important to determine whosponsors the site <strong>and</strong> what is the source <strong>of</strong> the informationprovided. The very extensive WebMD site, for example, isreviewed for accuracy by an independent panel <strong>of</strong> experts.One <strong>of</strong> the foremost medical institutions, the Mayo Clinic,also has an authoritative site. The site OrganizedWisdom.com <strong>of</strong>fers a search engine that emphasizes informationthat has been reviewed by doctors for accuracy, while eliminatinglow-quality or duplicative results.Even if information is accurate, however, users may<strong>of</strong>ten lack the necessary background or context for interpretingit correctly. Underst<strong>and</strong>ing the results <strong>of</strong> medicalstudies, for example, requires some knowledge <strong>of</strong> how studiesare designed, the population used, <strong>and</strong> the statisticalsignificance <strong>and</strong> applicability <strong>of</strong> the results. As a practicalmatter, therefore, patients should not make any major decisionsabout diet, medication, or treatment options withoutconsulting a medical pr<strong>of</strong>essional. Attempts at self-diagnosiscan be particularly problematic.Support Groups <strong>and</strong> Provider RatingsOn the other h<strong>and</strong>, carefully chosen online information canbe very useful <strong>and</strong> can even improve outcomes. Patients canlearn what questions to ask their physicians, <strong>and</strong> may evenbe able to suggest relevant information <strong>of</strong> which the physicianis unaware.During treatment, patients can find emotional <strong>and</strong>practical support online. In keeping with the trend towardonline social cooperation (see social networking <strong>and</strong>user-created content) a number <strong>of</strong> sites are helping consumersfind or create support groups. Such groups havelong been important, particularly for patients with conditionssuch as cancer or serious chronic disease. For example,DailyStrength.org <strong>of</strong>fers 500 online support groups for agreat variety <strong>of</strong> conditions. Users can create online journalsto describe their daily struggles <strong>and</strong> can send supportivemessages <strong>and</strong> “hugs.” According to a 2007 report by the PewInternet & American Life Project, about half <strong>of</strong> adults withchronic conditions use the Internet regularly <strong>and</strong> extensivelyto help them manage their treatment <strong>and</strong> life issues.Selecting a compatible medical pr<strong>of</strong>essional is anotherarea where online sites can help prospective patients. Userratings have proven helpful on Amazon.com <strong>and</strong> other sitesfor a variety <strong>of</strong> products <strong>and</strong> services (for example, Yelp.com <strong>and</strong> the popular Angie’s List). A site called RateMDs.

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