FY 2010-11 Adopted Budget - Volusia County Government

Department: Community ServicesVeterans' ServicesActivity: Veterans' ServicesActivity: Veterans' ServicesAccount: 6603000ActualFY2008-09AdoptedFY2009-10EstimatedFY2009-10BudgetFY2010-11Expenditures by CategoryPersonal Services $ 534,104 $ 547,072 $ 494,579 $ 473,882Operating Expenses 56,788 56,048 53,708 56,470Capital Outlay 717 0 0 0Subtotal Operating Expenditures $ 591,609 $ 603,120 $ 548,287 $ 530,352Total Operating Expenditures $ 591,609 $ 603,120 $ 548,287 $ 530,352Reimbursements 0 0 0 0Net Expenditures $ 591,609 $ 603,120 $ 548,287 $ 530,352Expenditures by FundGeneral $ 591,609 $ 603,120 $ 548,287 $ 530,352Number of Full Time Positions 10.00 10.00 10.00 10.00Number of Part Time Positions 0.00 0.00 0.00 0.00Number of Full Time Equivalent Positions 10.00 10.00 10.00 10.00Key Objectives1. File all requested claims2. Serve all veterans/dependents including shut-ins and those in nursing homes3. Perfect appeals on behalf of veterans and their dependents4. Maintain Client SupportPerformance MeasuresActualFY 2008-09EstimatedFY 2009-10BudgetFY 2010-111. Number of claims developed and filed 5,615.00 6,300.00 6,300.002. Number of client contacts including nursing home and shut-in8,666.00 8,500.00 8,500.00visits3. Number of appeals accomplished 836.00 710.00 711.004. Number of Client Support Actions 79,548.00 70,000.00 70,000.00HighlightsFlorida Statute 292.11 allows for the County to employ a Veterans' Services Officer and Staff. The Volusia County Veterans' ServicesDivision assists all former and present members of the Armed Forces and their dependents in preparing claims for compensation,hospitalization, vocational training, and other benefits and privileges to which they are entitled under Federal and State Laws andCounty regulations. Offices are located in Daytona Beach, DeLand, New Smyrna Beach, and Orange City. Due to frequent changes inthe laws and regulations, training and certification of staff is essential. Continued Certification and Accreditation is a necessity throughthe training provided by the Florida Department of Veterans Affairs (FDVA), the Department of Veterans Affairs (VA), and internally bythis Division. The Division has been honored as being the Service Office of the Year for two years in a row for the State of Florida. In FY2008-09 the Division was successful in recovering retroactive pay in the amount of $8,278,684.16 for our clients, along with an annualincome for our Veterans in compensation and pension benefits of $141,392,425.00, and $1.3 billion plus in Home Loan Guarantees forVolusia County Veterans. The FY 2010-11 budget includes one unfunded position.Volusia County Section F - 381