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motivational analysis of organizations

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5. They have a low need for affiliation, a high need to influence others for social or<br />

organizational goals, and a disciplined or controlled way <strong>of</strong> expressing their<br />

power needs.<br />

Such supervisors <strong>of</strong>ten aim at a self-dispensing style but are flexible in their use <strong>of</strong><br />

styles. They are likely to create highly motivating work environments in their<br />

<strong>organizations</strong>.<br />

IMPLICATIONS OF SUPERVISORY STYLES<br />

No single supervisory style is universally effective. The effectiveness <strong>of</strong> the style<br />

depends on the employee, the nature <strong>of</strong> the task, and various other factors. If a new<br />

employee does not know much about the work, a benevolent supervisor is helpful; a<br />

critical supervisor may be frightening; and a self-dispensing supervisor may cause<br />

bewilderment. On the other hand, a capable employee may feel most comfortable with a<br />

self-dispensing style <strong>of</strong> supervision and resent a benevolent supervisor who continually<br />

gives unwanted advice.<br />

Employees with low self-discipline probably could be developed best by critical<br />

supervision, at least on an intermittent basis. Continual use <strong>of</strong> critical supervision,<br />

however, is unlikely to be effective. Flexibility and perceptiveness about when to use<br />

each style are useful attributes for leaders or supervisors.<br />

Leadership Styles and Motivational Climate<br />

The effectiveness <strong>of</strong> any leadership lies in the kind <strong>of</strong> climate that is created in the<br />

organization. Supervisors may find the following suggestions helpful in creating a<br />

proper <strong>motivational</strong> climate.<br />

1. Create a climate <strong>of</strong> independence and interdependence rather than dependence.<br />

A self-dispensing supervisor promotes an independent and interdependent climate for<br />

subordinates and does not interfere unless it becomes necessary. The subordinates are<br />

trusted and given freedom to plan their own ways <strong>of</strong> doing their work. They are<br />

expected to solve problems and to ask for guidance only when it is needed. By providing<br />

freedom <strong>of</strong> work, encouraging initiative, and supporting experimentation and teamwork,<br />

a supervisor also helps to satisfy the subordinates’ needs for belonging, affection, and<br />

security.<br />

Some supervisors allow their subordinates to come to them continually for advice<br />

and guidance and, in the extreme case, may not allow them to do anything on their own.<br />

If every subordinate must check with the supervisor and obtain approval before taking<br />

any action, the supervisor is creating a climate <strong>of</strong> dependence and the subordinates will<br />

not be able to take any initiative. When problems arise, they may hesitate to look for<br />

solutions; and when something goes wrong, they may not accept responsibility.<br />

Learning from experience becomes difficult, because they have always turned to their<br />

supervisor for advice. Thus, the supervisor becomes burdened with responsibilities and<br />

The Pfeiffer Library Volume 19, 2nd Edition. Copyright © 1998 Jossey-Bass/Pfeiffer ❚❘ 167

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