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who enjoys working with people but has limited opportunity to get close to them. This<br />

domain is important for the personnel executive or a manager with too much<br />

responsibility to interact closely with other employees.<br />

Social-<strong>analysis</strong> skills are represented in this area. Managers in this domain should<br />

be able to think through and understand the social and emotional factors affecting a<br />

large organization.<br />

Difficulties in this area sometimes arise when good first-line supervisors who have<br />

a natural style with people are promoted into positions that prevent them from having<br />

direct contact with others and are expected to determine without concrete experience the<br />

nature <strong>of</strong> and solutions to personnel problems.<br />

Domain III, the Task Implementer. A combination <strong>of</strong> cognitive and concrete<br />

preferences constitutes domain III, where the “task implementer” is located. This<br />

domain includes decision makers who primarily want to understand the task and who<br />

can focus on the details and specifics <strong>of</strong> the concrete in a thoughtful manner. If these<br />

people are allowed to think about a situation, they can see the concrete issues and, after<br />

close examination, can make a well-thought-out decision. A person in this domain is<br />

<strong>of</strong>ten a task-focused doer. If the interpersonal skill demands are low and if the emotional<br />

climate is not a problem, this person is likely to do well.<br />

Domain IV, the Participative Implementer. A combination <strong>of</strong> affective and concrete<br />

preferences constitutes domain IV, where the “participative implementer” is located.<br />

The manager with people skills who has the opportunity to work closely with people is<br />

found in this category. This is the place where implementers and highly skilled<br />

organization development consultants reside. This domain is for those who like to<br />

become involved and who have ability and interest in working with the emotional needs<br />

and demands <strong>of</strong> the people in an organization. This is the domain that is emphasized by<br />

most <strong>of</strong> the practical management programs, and it can be used to complement the<br />

traditional educational programs <strong>of</strong> domain I.<br />

REFERENCES<br />

Blake, R.R., & Mouton, J.S. (1984). Managerial grid III (3rd ed.). Houston, TX: Gulf.<br />

Jung, C.G. (1924). Second impression (H. Godwin, Trans.). New York: Harcourt Brace.<br />

Kolb, D.A., Rubin, I.M., & McIntyre, J.M. (1974). Organizational psychology: An experiential approach (2nd<br />

ed.). Englewood Cliffs, NJ: Prentice-Hall.<br />

Mintzberg, N. (1976, July-August). Planning on the left side and managing on the right. Harvard Business Review,<br />

pp. 49-58.<br />

Peters, D. (1985). Directory <strong>of</strong> human resource development instrumentation. San Diego, CA: Pfeiffer &<br />

Company.<br />

Pfeiffer, J.W., Heslin, R., & Jones, J.E. (1976). Instrumentation in human relations training (2nd ed.). San Diego,<br />

CA: Pfeiffer & Company.<br />

Rogers, C.R. (1982). Freedom to learn. Columbus, OH: Charles E. Merrill.<br />

64 ❘❚<br />

The Pfeiffer Library Volume 19, 2nd Edition. Copyright © 1998 Jossey-Bass/Pfeiffer

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