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motivational analysis of organizations

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THE INSTRUMENT<br />

Validity<br />

The Managers for the 21st Century Inventory is designed to be used as a discussionprovoking<br />

training tool rather than as a rigorous data-gathering instrument. Applied in<br />

this manner, the inventory has demonstrated a high level <strong>of</strong> face validity when used with<br />

audiences ranging from executive managers to nonmanagement personnel.<br />

Administration<br />

The following suggestions will help facilitators administer the Managers for the<br />

21st Century Inventory:<br />

1. Before respondents begin completing the inventory, discuss the shortcomings <strong>of</strong><br />

traditional new-manager training models. Answer questions pertaining to these<br />

bodies <strong>of</strong> information.<br />

2. Distribute copies <strong>of</strong> the Managers for the 21st Century Inventory and read the<br />

instructions aloud as the respondents follow. Answer any questions.<br />

3. Urge respondents to avoid overanalyzing their choices. After reading each <strong>of</strong> the<br />

statements on the inventory, respondents should check only those statements that<br />

accurately reflect their own beliefs. Respondents should complete both parts <strong>of</strong><br />

the inventory.<br />

Scoring and Interpretation<br />

200 ❘❚<br />

1. Ask respondents to wait to score their inventories until all respondents have<br />

finished both Part One and Part Two. This creates less confusion and repetition<br />

as inventories are being processed.<br />

2. To score Part One <strong>of</strong> the inventory, add up the number <strong>of</strong> items checked and<br />

multiply the result by five.<br />

3. Each respondent then should find the corresponding Part One bracket within<br />

which his or her score lies and read the brief, interpretive statement there.<br />

4. Next, respondents should read the longer Part One discussion section, to gain a<br />

better understanding <strong>of</strong> the study that underlies the items to which they just<br />

responded. (This material contains Kotter’s model.) The administrator may lead<br />

a discussion <strong>of</strong> the material as deemed appropriate and desirable.<br />

5. To interpret Part Two <strong>of</strong> the inventory, respondents first compare their<br />

percentage estimates (which should add up to no more than 100 percent) with the<br />

results produced by the Luthans et al. research study and then read the<br />

background material for Part Two. This <strong>of</strong>fers them a way <strong>of</strong> assessing the<br />

pattern produced by their estimates. Again, the administrator may lead a<br />

discussion <strong>of</strong> this material as deemed appropriate and desirable.<br />

The Pfeiffer Library Volume 19, 2nd Edition. Copyright © 1998 Jossey-Bass/Pfeiffer

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