motivational analysis of organizations

Also included in this quadrant is the “yes man,” who derives his or her visibility from
another source, usually the boss. Also, it is unfortunately the case that in this quadrant
we find tokens, that is, women and minorities whose gender, race, or position makes
them highly visible but who have very little credibility because the formal power resides
elsewhere.
4. Low Visibility/Low Credibility. In Quadrant IV we find those who are “neither
seen nor heard.” For whatever reasons, Quadrant IV people prefer or are placed in
positions that offer little credibility or visibility. Although they may do their work, they
rarely move up in the organization. Most often they remain unknown or are passed over.
USES OF THE INSTRUMENT
The Visibility/Credibility Inventory can be used in connection with:
■ Team building;
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■ Training involving groups such as work teams;
■ Power-related laboratories and activities;
■ Influence exercises;
■ Multicultural laboratory work;
■ Training involving male/female dynamics;
■ Racism/ethnism workshops;
■ Training of trainers; and
■ Management work conferences.
This instrument is designed to serve as a guide and an aid in the exploration,
understanding, and discussion of power and influence in a group. Like any measure,
simple or complex, it is most effectively used in conjunction with other data,
instruments, activities, and behavioral feedback.
ADMINISTRATION OF THE INSTRUMENT
The Visibility/Credibility Inventory is generally administered in a group setting. The
administrator should provide a brief introduction by explaining that the respondents will
be completing an instrument that allows them to derive a better picture of their power
and influence within the group. Then the respondents spend approximately ten minutes
completing the instrument.
After instrument completion the administrator distributes scoring sheets and profile
sheets and asks the respondents to fill out these sheets, which requires another ten
minutes or so. At this point the administrator delivers a lecturette on the theoretical
framework of The Visibility/Credibility Inventory and elicits and answers questions as
The Pfeiffer Library Volume 19, 2nd Edition. Copyright © 1998 Jossey-Bass/Pfeiffer