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9. The Placement Service is a division <strong>of</strong> my <strong>of</strong>fice. As a result <strong>of</strong> turning down the<br />

student government’s proposal for a policy change in the Placement Service, I<br />

am presently being criticized and challenged to attend a student government<br />

meeting to discuss my position. In this meeting, I am likely to:<br />

a. React more to the way the students see the issue than the fact that they are<br />

challenging me and try to reevaluate their proposal in view <strong>of</strong> the two<br />

positions we are now taking.<br />

b. Be concerned about my relationship with the student government and inquire<br />

about the students’ respect for my judgment.<br />

c. Discuss and push my position, even if it ultimately means reminding the<br />

students <strong>of</strong> my authority in such policy decisions.<br />

d. Be concerned but avoid arguing my position and assist the students in<br />

clarifying their ideas and opinions about the policy.<br />

e. Simply remind the students that I have made the decision and explain the<br />

basis <strong>of</strong> my decision rather than becoming involved in an argument.<br />

Most Least<br />

Similiar 9 8 7 6 5 4 3 2 1 0 Similar<br />

10. The director <strong>of</strong> the experimental living-learning center (a member <strong>of</strong> my staff)<br />

and the faculty consultant to the living-learning center are in disagreement about<br />

the type <strong>of</strong> programs to be implemented. Their personal dispute is affecting the<br />

other staff members in the living-learning center, and other faculty members are<br />

also becoming concerned. I have decided to meet with these two people to<br />

discuss the situation. In this meeting, I will probably:<br />

a. Remain neutral or stay out <strong>of</strong> the argument.<br />

b. Try to smooth over the feelings and keep the two people working together.<br />

c. Try to dismiss the conflict and present my views on the disagreement.<br />

d. Use my position to encourage them to arrive at an equitable solution to the<br />

problem situation.<br />

e. Try to create a situation in which the two people can identify reasons for their<br />

conflict and explore means to achieve the goals <strong>of</strong> the living-learning center.<br />

Most Least<br />

Similiar 9 8 7 6 5 4 3 2 1 0 Similar<br />

11. The new student-orientation director and his staff have invited me to discuss my<br />

ideas and opinions about orientation programs. In making this presentation, I<br />

would probably emphasize:<br />

a. The difference between the high school and college environments and rely on<br />

the new students’ ability to understand the implications <strong>of</strong> these differences.<br />

The Pfeiffer Library Volume 19, 2nd Edition. Copyright © 1998 Jossey-Bass/Pfeiffer ❚❘ 45

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