motivational analysis of organizations

24 ❘❚
MANAGERIAL ATTITUDE QUESTIONNAIRE INTERPRETATION SHEET
Low Scores (0-75) indicate a self-reported intolerance for ambiguity. Despite complex
or contradictory cues, you say you are able to make clear-cut, unambiguous decisions.
Those with this style often appear to be able to “cut through the smoke” and recommend
a clear-cut course of action in situations in which others are unwilling to move. One of
the disadvantages of this style is that you may appear to be precipitous and perhaps even
bullheaded.
Medium Scores (75-95) indicate a self-reported moderate tolerance for ambiguity.
When the cues in a situation are complex or contradictory, you try to sort them out and
narrow the alternatives so that you have identified feasible courses of action. One of the
advantages of this style is that you may be seen as a sensitive, understanding person who
can see many sides of the problem. One of the disadvantages of this style is that you
may be seen as opportunistic or self-serving.
High Scores (96-156) indicate a self-reported high tolerance for ambiguity. You will
find it easy to postpone a decision when the cues for decision making are ambiguous or
not clear cut. One of the advantages of this style is that you may often appear wise and
unwilling to rush into complex or novel situations. One of the disadvantages of this style
is that you may appear “wishy washy” and indecisive, surrendering your power to
others.
Some interpretative questions to be considered:
■ How congruent is your score with your self-perception of your tolerance of
ambiguity? This can also be checked with colleagues and associates.
■ How congruent is your score with the level of tolerance of ambiguity required at
your present level of management?
■ What are the possible limitations, if any, of your present level of tolerance of
ambiguity on your advancement to higher levels of management?
The Pfeiffer Library Volume 19, 2nd Edition. Copyright © 1998 Jossey-Bass/Pfeiffer