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Chapter Seven – A Discussion – Page 215<br />

Nancy expresses empathy for colleagues in these situations. Paula shares her struggle<br />

with the issues, including her identification with patients. Bill and Tom talk about the<br />

various difficulties of making use of countertransference. Somehow the group gets into<br />

the issue of what patients know of what we know about them, Judi suggesting that they<br />

know that you know about them. Clinical concerns about patients reading notes as well<br />

as task issues in how to deal with situations where this is an issue are then discussed by<br />

the group. 13<br />

This part of the session concludes in a way that seems to suggest to the researcher that<br />

members of the group are skilled, and can apply this skill in work with real cases.<br />

The Break involves the staff discussing wider issues connected with the course<br />

(including staff performance), in which they are involved as agency managers. A<br />

consequence of this focus is that Judi and Bill become relatively neglectful of their more<br />

immediate responsibility in other words, this learning group.<br />

Changing voice briefly, as with incidents such as this elsewhere in the semester, I<br />

wonder if this lapse represents (perhaps at an unconscious level) a welcome diversion<br />

from a more difficult task that may actually feel impossible.<br />

ANALYSIS<br />

More general points<br />

The start to the session seems challenging, with apparently strong feelings present. For<br />

example, there is a reported impact of the previous week (Session Thirteen), when Kelly<br />

had presented her work with a young boy whose future care arrangements were in some<br />

13 This sequence too is explored below, as Example 7.2 on Page 221.

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