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278 Taiwan Development Perspectives 2009
Like in many OECD countries, the development
of dispatched work in Taiwan has drawn
much discussion and attention. 5 Nevertheless,
most of the studies in relation to dispatched work
in Taiwan cannot provide a comprehensive description
of the interactive relationship between
labor unions and dispatched workers for lack of
empirical surveys or because research is focused
on only one of the three parties involved. Two
empirical surveys, one about labor unions and the
other about dispatched workers, have been made
for this discourse, the purpose being to find what
obstacles the workers have encountered to their
exercise of the right to organize or participate in
labor unions and what implications are involved
vis-à-vis employment relations and labor policy in
Taiwan.
Research Method
Two empirical surveys were conducted about
dispatched workers and enterprise-based labor
unions in Taiwan. 6
5 Yang, Tong-shun, 1998, “A Study on Issues of ‘Dispatched
Work’”, paper presented at the Seminar of
“The development of ‘Dispatched Work’ and Its Impact”
organized by the Council of Labor Affairs,
March 7, Taipei, Taiwan.
Cheng, Chin-chin, 1998, “A Study on Issues of ‘Dispatched
Work’”, paper presented at the Seminar of
“The development of ‘Dispatched Work’ and Its Impact”
organized by the Council of Labor Affairs,
March 7, Taipei, Taiwan.
Ong, Yu-chen, 2000, An Evaluation on the Effects of
“Dispatched Work” on “Dispatched Workers”.
Master thesis of the Department of Labor Relations,
National Chungcheng University.
6 The reason of choosing enterprise-based labor unions
as the surveyed is due to that enterprise-based labor
unions are usually holding a negative or excusive
standing toward dispatched workers. Please see Oza-
For lack of aggregate data concerning the
quantity of dispatched workers, the sampling in
intention was adopted instead of random sampling.
A total of 100 dispatched workers were surveyed
with the assistance of dispatched work agencies.
Questionnaires were sent them but only twenty-eight
responded. The questionnaires were designed
to understand their attitude toward labor
unions and their intention to organize or participate
in labor unions.
As to the sampling of labor unions, only enterprise-based
labor unions in Keelung City, Taipei
County and Taipei City were surveyed. A total of
298 unions were surveyed. Only sixty-two of them
responded, however. The survey was held to find
out their attitude toward dispatched work and also
dispatched workers.
Survey on Dispatched Workers
Most of the respondents are female, with college
education or above, and between 20 and o 29
years of age. A majority of them are engaged in
clerical and service work, with a monthly pay
ranging from US$700 to US$1,000. None of them
are labor union members.
They were queried on their opinions about
their jobs, their interaction with dispatched work
agencies and “user enterprises” or employers, and
their own attitude toward dispatched work.
To most of the respondents, dispatched work
is a temporary job. If possible, most of them
would like to have a non-dispatched work type job
in the future. Only a small minority, around 18
percent, had agency-arranged dispatched work
before. A majority are first-time dispatched workers.
Although contract relationship exits between
dispatched workers and dispatched work agencies,
many of the former regard “user enterprises” as
ki, ibid, pp. 108-109.