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Governing the City State - Chief Minister and Treasury Directorate ...

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Unions ACT noted in its Submission to <strong>the</strong> Review, for example, thatInTACT <strong>and</strong> <strong>the</strong> Payroll systems employed by <strong>the</strong> ACT Government are both outdated <strong>and</strong>often incompatible with o<strong>the</strong>r software used by departments. Shared Services are often unableto provide employees with accurate records of leave owing, long service records or o<strong>the</strong>rleave information. This is particularly evident when people become redundant or resign from<strong>the</strong> service. We know of cases where employees have had to provide <strong>the</strong>ir own evidence orrecords in determining <strong>the</strong>ir entitlements! This is very poor for a modern service trying tooperate in a competitive labour market <strong>and</strong> affects <strong>the</strong> reputation of <strong>the</strong> ACT Public Sector. Insome cases union members require our advocacy to obtain <strong>the</strong>ir entitlements <strong>and</strong> in somecases just <strong>the</strong>ir pay for <strong>the</strong> fortnight! 191The CPSU similarly argued:A recent example of deficient reporting of an ACT Government policy objective was <strong>the</strong>ACTPS recruitment freeze. Despite repeated CPSU requests for information on <strong>the</strong> impact <strong>the</strong>freeze was having on agencies, CMD were unable to provide any definitive data. Ofsignificant concern to <strong>the</strong> CPSU was <strong>the</strong> fact that no agency played a central monitoring roleof this service-wide initiative. We have no reason to believe that <strong>the</strong> ACT Government hasany information on <strong>the</strong> impact of <strong>the</strong> freeze on <strong>the</strong> ACTPS.In regard to performance <strong>and</strong> accountability mechanisms, <strong>the</strong> ACTPS Commissioner forPublic Administration’s workforce Profile report <strong>and</strong> Agency Survey features significantlyless information than <strong>the</strong> comparable Australian Public Service Commission’s (APSC) annual<strong>State</strong> of <strong>the</strong> Service Report …It should be noted that <strong>the</strong> Commission for Public Administration provides a gender analysisof <strong>the</strong> Workforce Profile <strong>and</strong> identifies gender pay gaps by classification <strong>and</strong> occupation in<strong>the</strong> ACTPS. The CPSU views this very positively <strong>and</strong> believes this should be adopted by <strong>the</strong>APSC. 192The Governance of Shared Services has become intertwined within TAMS structures,including in relation to funding, which has diminished Shared Services’ focus on whole ofgovernment delivery, <strong>and</strong> <strong>the</strong> capacity of <strong>the</strong> Shared Services <strong>Governing</strong> Committee tofunction, as it should, as its Board of Directors. In returning to <strong>the</strong> centre of government,Shared Services should retain <strong>the</strong> level of funding which it took to TAMS in 2008 (subject toindexation <strong>and</strong> government decisions). To <strong>the</strong> extent that this function has been used tooffset o<strong>the</strong>r cost pressures in TAMS, those separate funding pressures should be consideredseparately on <strong>the</strong>ir merits.Shared Services should, once separated, continue to function as a discrete component of <strong>the</strong>Finance <strong>Directorate</strong>, permitting <strong>the</strong> Board of Directors to oversee management of <strong>the</strong>business unit as a separate entity.191 Submission No.3.192 Submission No.11.Administrative Arrangements Changes: 134

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