Governing the City State - Chief Minister and Treasury Directorate ...

In determining what may constitute a whole of government service, the general principlesthat are applied include:• the service is common across the ACTPS;• there is no practical need for the function to remain within a particular organisational unit(i.e. although all agencies provide their own Ministerial services, it would not be practicalto provide this service centrally); and• there are clear benefits gained by placing the function into shared services (e.g. creatingefficiencies and the consolidation of expertise).Based on these criteria, a number of functions were suggested in consultations for inclusionin Shared Services in the future including management of fleet vehicles and operationalinjury management. The SSGC should provide advice to Cabinet on the implementation ofthese proposals once the transfer to Finance Directorate has been successfully implementedand the outcomes of the reviews being prepared by the Expenditure Review and EvaluationCommittee are available.Non-Specialist Vehicle Fleet ManagementPrior to February 2009, Rhodium Asset Solutions was the ACT Government fleet manager.As a government owned enterprise, much of Rhodium’s business was customised to suit theneeds of its primary customer - the ACT Public Sector. This high level of service deliveryallowed agencies to coordinate their fleet management requirements with minimal resources.However, when Shared Services was launched, officers who had previously coordinated fleetmanagement within line agencies were transferred to Shared Services. SG Fleet took up theACT Government fleet management contract in February 2009. For most agencies, this hasnecessitated increased involvement in coordination and fleet management tasks by agencybased corporate staff or facility managers.There is an argument that non-specialist fleet management (e.g. Executive or pool passengercars) could be undertaken by Shared Services, although the rationale is more likely to beconsistency and coordination rather than significant financial efficiency given that thisfunction is not a full time role in most agencies.Work Safety and Workers’ CompensationA commonly expressed view was that there is an urgent need to enhance the capability ofofficials exercising the non-transactional services associated with procurement, informationtechnology, and people and capacity services. There was also a clearly held view that therewas a need for greater clarity between the role of policy (exercised by central agency),strategic operations (exercised by client Directorates) and operational service delivery(exercised by Shared Services).In response to deteriorating outcomes for ACT Government injured workers and anincreasing workers' compensation premium, the Office of Industrial Relations in the currentCMD (OIR) has undertaken a review of workers’ compensation management arrangementsAdministrative Arrangements Changes: 139