Governing the City State - Chief Minister and Treasury Directorate ...

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accreditation, dispute resolution and consumer and trader assistance, compliance andenforcement and education functions.ORS currently has responsibility for: parking operations and review; charitable collections,hawkers and outdoor cafes; WorkSafe ACT; fair trading and business regulation;Registrar General functions; tobacco and smoking regulation; and Unit Titles regulation.Like any significant structural change, creation of ORS has not been without its challenges,but there are now opportunities to embed the existing reforms, and augment them with thetransfer of other similar streams of work.The Review endorses work done on a coherent compliance framework for ORS, andrecognises the opportunities for greater streaming of work in the office between registration,inspection and compliance, and education. This is not an argument for multi-skilledsuper-regulators, but a reflection of the opportunities created through a critical mass of likestreams of work to enhance ways of working, supporting systems, and ultimately,effectiveness.ORS is already in the process of adding two further functions to its responsibilities:Vulnerable People Background Employment Screening (from DHCS); and plastic bagregulation (from DECCEW).The Review recommends transport regulation and licensing (TAMS), the Traffic CameraOffice (TAMS) and occupational licensing (ACTPLA) be transferred to ORS. TransportRegulation includes accrediting providers of public passenger transport, testing for drivers’licences, auditing accredited driving instructors, registering and inspecting vehicles andauditing heavy vehicles for compliance.In part the proposed additions reflect a commonality of client base, as well as coherence inlocating like functions together. It is also consistent with COAG’s reform agenda embodiedin the National Partnership to Deliver a Seamless National Economy. 199 The intention is tocreate a single point of contact for businesses so far as possible in relation to registration,regulation, and licensing.The Review notes that collocation of multiple functions is likely to create opportunities foralignment of information management and enforcement systems. While the funding for suchsystem development (including for example in relation to management of municipal fines is amatter for further consideration in the Budget context there are significant opportunities forefficiency and enhanced compliance through better underpinning systems.Other activities to which consideration for transfer might be given in the future includeGambling and Racing (Treasury); and the Health Protection Service (ACT Health) which is199 Seehttp://www.coag.gov.au/intergov_agreements/federal_financial_relations/docs/national_partnership/seamless_national_economy_np.pdfAdministrative Arrangements Changes: 146
where ORS’s current tobacco related functions came from, and which regulates and operatescurrently in many of the same venues as ORS inspectors. While both these options werecanvassed with the Review, it is recommended effort be focussed on embedding andunlocking the synergies between current functions and those proposed to be added now,before further change is contemplated.Road Safety Policy and Transport RegulationThe Review recommends current TAMS responsibilities for policy in relation to drivercompetency and road safety be transferred to Justice. There is significant alignment withcurrent responsibilities in this proposal given the close synergies with the role of AFP ACTPolicing in providing advice on, and enforcing laws in this area. In part, this reflects the needto relocate functions that do not fit the municipal services focus of TAMS in the proposedstructure.This functional area of TAMS responsible for regulation of transport licensing, vehicles andpublic transport should be transferred to ORS. Transport regulation is responsible for thelargest ACT revenue based system (rego.act) and its accompanying regulatory operations.A recent audit of ACTION bus services undertaken by the Auditor-General demonstrated therisk of having public passenger services regulated in the same entity that contains the publictransport operator. In her report the Auditor-General found:The delivery of bus services and associated infrastructure is a complex arrangementinvolving ACTION, other business units within TAMS (particularly, Roads ACT andTransport Regulation and Planning) and other ACT Government agencies such asACTPLA. The various activities were not well coordinated and lacked properplanning. 200Aligning the regulatory functions for transport with other regulatory services would assist inovercoming these issues.Construction and Occupational LicensingThe Construction Occupations Registrar regulates the building industry, audits the work ofconstruction occupations, investigates complaints against and disciplines constructionoccupation professionals, and oversees inspection of building, electrical, plumbing, drainageand gas-fitting work.The Seamless National Economy licensing proposals will bring together some professionslicensed by ACTPLA with those licensed by ORS. The Office for Fair Trading, within ORS,also receives many complaints about the building industry perhaps reflecting that industry inthe ACT has accepted the ORS model to provide a ‘one stop shop’ for regulatory matters.Both New South Wales and South Australia have the Construction and Occupation Licensing200 ACT Auditor-General (2010a) Auditor-General Report No. 5 of 2010, Delivery of ACTION Bus Services. CanberraAdministrative Arrangements Changes: 147
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Governing the City StateOne ACT Gov
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LETTER OF TRANSMITTALMr Jon Stanhop
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CONTENTSEXECUTIVE SUMMARY .........
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Doing Whole of Government in the AC
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Proposed Changes...................
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Investing in Capability ...........
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Acronyms and Short Forms Used in th
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EXECUTIVE SUMMARYIn September 2010,
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There are nevertheless areas that r
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The Administrative ArrangementsWith
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5. Amend the Public Sector Manageme
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24. Strategic Board outcomes be pro
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Department of Justice andCommunity
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Figure 1 - Current and Proposed Str
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Chief Minister’s Finance Economic
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Figure 2 - Structure optionsOption
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Priority SettingThe Review recommen
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55. Improve workforce data quality
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CHAPTER ONE: BACKGROUND TO THE REVI
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Guiding Principles - Embracing Uniq
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imperatives, improvements to system
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CHAPTER TWO: CONTEXT FOR THE REVIEW
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capacity of the Commonwealth Execut
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Table 1 - Elected Members at Each L
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The ACT in 1989 and 2010PopulationI
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Figure 5 - Settlement and New Centr
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Canberra in 2010 - a Snapshot• Th
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In addition to the RLF and its rela
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• disability officers (43.9 years
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Figure 9 - Sources of ACT Governmen
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Table 6 - General Government Sector
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looming risks to revenue, which wil
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• the development of a city which
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CHAPTER THREE: GOVERNING THE CITY S
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commitment to an open, accountable,
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This form of Committee meeting woul
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and cooperative relationships betwe
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Australia, should be capable of sig
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with respect to the relationship be
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undertaken, and the roles participa
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These risks can be overcome through
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specific policy areas where it is t
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Despite its inherent appeal to comm
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- and enhance its capacity to provi
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Apples and Oranges - the ACTPS and
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safer and stronger - helping commun
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The ACT's progress is measured by 2
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coordination of action. To function
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Many of the benefits of the single
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priorities and see new ways for COA
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Citizen’s dealings with the ACT G
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Canberra suggests, for example, tha
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community through the proactive use
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innovative ACTPS. Fundamental to th
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Page 116 and 117: members (where they exist). Overall
Page 118 and 119: Figure 13 - The Public Interest Map
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Page 122 and 123: Appendix 1 - Sample of ACT Governme
Page 124 and 125: The Administrative ArrangementsThe
Page 126 and 127: • creating the Sustainable Develo
Page 128 and 129: Department of Treasury • See Chie
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Page 134 and 135: The most influential aggregation of
Page 136 and 137: The role of the proposed Chief Mini
Page 138 and 139: through ACT Government reporting pr
Page 140 and 141: community events and major economic
Page 142 and 143: This approach is sound and reflects
Page 144 and 145: Policies, procedures and guidelines
Page 146 and 147: Triple Bottom Line sustainability p
Page 148 and 149: subsequent years the Infrastructure
Page 150 and 151: Unions ACT noted in its Submission
Page 152 and 153: While there is clearly a need to en
Page 154 and 155: As part of this work, the Review re
Page 156 and 157: across the ACTPS. Significant impro
Page 158 and 159: Independent Competition and Regulat
Page 160 and 161: Department of Justice and Community
Page 164 and 165: function as part of the Office for
Page 166 and 167: The Review also notes work to achie
Page 168 and 169: ACT Health(Health Directorate - Min
Page 170 and 171: Significant whole of government, co
Page 172 and 173: Minister forChildren and YoungPeopl
Page 174 and 175: The Social Compact establishes a Jo
Page 176 and 177: quality of data about Aboriginal an
Page 178 and 179: Department of Education and Trainin
Page 180 and 181: It is interesting to note in this c
Page 182 and 183: profitable courses in one area dimi
Page 184 and 185: Department of Territory and Municip
Page 186 and 187: Proposed ChangesThe Review recommen
Page 188 and 189: TAMS has already made advances in t
Page 190 and 191: PCL’s role extends to fire fighti
Page 192 and 193: IssuesSupport to the Conservator fo
Page 194 and 195: FunctionsClimate change policyEnerg
Page 196 and 197: Clearly there is a place in every p
Page 198 and 199: LDA was praised for its central rol
Page 200 and 201: (l) to provide planning services, i
Page 202 and 203: There is a high level of inefficien
Page 204 and 205: IssuesCOAG’s National Criteria fo
Page 206 and 207: • The linkages between service pr
Page 208 and 209: we envisage such a group, probably
Page 210 and 211: o Completion Bond - Bond taken as s
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In responding to the recently compl
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Business SupportThrough the course
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Land developmentLand releaseMajor l
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they discharge their responsibiliti
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CHAPTER FIVE: STRATEGY, RESOURCE AL
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number, and there was a greater ali
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adversary or attaining an end”, a
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At the core of this scenario planni
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concrete activities and areas of fo
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attempt to align streams of reporti
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• Capital Development is the ACT
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consultations with staff that they
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Much of this coordination work in w
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objectives contribute to the priori
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central direction in developing the
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desires of the Legislature to scrut
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Performance and Accountability in t
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The performance and accountability
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• conducting evaluations to a hig
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argued and accurately costed in a t
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A more significant improvement woul
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Performance and Accountability and
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Strategy, Resource Allocation and t
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too long. There is clearly an unwil
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The modelling of these values is mo
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To complement the existing work exe
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policy?Averaged rating (equallyweig
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• the greater likelihood of a nar
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The Auditor-General has recently ta
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• workplace health and safety tra
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of officials to tackle critical iss
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The Review recommends establishment
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Responding to the fiscal pressures
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Workplace culture in the ACT Parlia
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explored. With the help of benchmar
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Continuing to provide employees wit
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There is an increasing need for Ser
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… finding this ‘space’ [to in
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Figure 20 - Dimensions of Innovatio
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the past, limitations on external c
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• better information sharing to s
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The plethora of approaches to encou
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Figure 22 - Innovation CycleRecomme
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The legislative employment framewor
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Unions expressed frustration to the
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extend to matters of remuneration a
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• Develop the strategic human res
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Recommendation: Governance• the p
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ameliorate such issues, this is not
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Recommendation: Shared Services•
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This led the Commission to define s
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The second model represents each sp
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The consultation process referred t
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Suggestions:• the sustainability
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taking up to four years. ‘Plannin
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the release of residential land. As
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house prices. Among the actions tar
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The usual model is that Commonwealt
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Canberra also has an extensive walk
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ACTION staff and management are acu
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suggests that it may not be so. Con
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• unless the industrial framework
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Green CabsMany countries are embrac
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modules, each with a lead senior ex
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Dashboard ReportingThe attached tem
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ATTACHMENT A: CHIEF MINISTER’S PR
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ATTACHMENT B: CONSULTATIONConsultat
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Meetings held by the Reviewer• AH
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• RATTENBURY, Shane - Speaker, AC
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BIBLIOGRAPHYACT Auditor-General (20
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Australian Public Service Commissio
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Evans, M. (2009) “Gordon Brown an
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Mulgan, R. (2002) “Accountability
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South Australian Performance Commis
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Williams, G. (2010) “Euthanasia B
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Figure 25 - The Three Spheres of Su
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