Governing the City State - Chief Minister and Treasury Directorate ...

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Pending satisfactory resolution of this issue, the ACTPS has nevertheless continued the feefor service arrangements. While health services are not provided, the ACTPS still provides aschool at Wreck Bay and other regulatory or statutory services where it would be difficult toengage non-government service providers. These services include welfare services, familysupport, licensing and registration, courts, registrar general services, fair trading, buildingcontrol, electrical and plumbing inspections, and some roads services. A number of ad-hocservices are also called upon which are often required at short notice.Recent movement in negotiations with Commonwealth Agencies gives some hope that thislegacy issue might be resolved to the benefit of the Wreck Bay Community in particular, butwith the important effect for the ACTPS of removing this distraction from its core servicedelivery obligations to the people of Canberra.ConclusionThis Chapter sets the scene for the discussions that follow. In the next chapter, the Reviewexamines in greater detail the governance arrangements for the ACT and recommends apreferred structure for the ACTPS into the future.Context for the Review: 52
CHAPTER THREE: GOVERNING THE CITY STATE:“ONE ACT GOVERNMENT – ONE ACTPS”IntroductionA traditional bureaucracy, divided into vertical silos, in which most of the authority forresolving problems rests at the top of the organisation, is not well-adapted to supportthe kinds of process necessary for addressing the complexity and ambiguity of wickedproblems. Bureaucracies tend to be risk averse, and are intolerant of messy processes.They excel at managing issues with clear boundaries rather than ambiguous, complexissues that may require experimental and innovative approaches. 36Structural change is not a panacea for the problems facing the State sector today,and it can be a blunt and expensive instrument. 37The capacity of the ACT Public Service (ACTPS) to “support the government of the day withstrategic and direction-setting advice” and its “effectiveness in delivering governmentpolicies and objectives” are central to the Review’s Terms of Reference. This Chapteranalyses the broad governance framework within which the ACTPS operates, followed by areview of contemporary academic thinking about and leading practice of other jurisdictions inpublic administration.Against this backdrop, the Review’s recommendations for how the ACTPS should bestructured are then presented. The detail of possible reform options and a finer-grainedrendering of the proposed allocation of functional responsibilities are set out in Chapter 4.The Chapter concludes with a discussion of the role of Government Boards and Committees,and Statutory Office Holders in the ACT’s governance framework.OverviewTraditional public service departments and hierarchies are not well suited to dealing with thecomplex and interrelated issues to which governments around the world are increasinglybeing required to turn their minds, but structural change alone is a blunt instrument forimproving their performance. The ACTPS is nevertheless uniquely (and fortunately) placedto be a leader in innovation in public policy design and service delivery. The size of theACTPS, the size and contained geographic scope of Canberra, the presence of leadingacademic institutions, and collocation of the Australian Public Service (APS) create fertile36 Australian Public Service Commission (2007a) Tackling Wicked Problems: A Public Policy Perspective. Canberra, p.13.37 State Services Commission (2001) Report of the Advisory Group on the Review of the Centre. New Zealand Government,Wellington, p.27.Governing the City State: 53
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Governing the City StateOne ACT Gov
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LETTER OF TRANSMITTALMr Jon Stanhop
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CONTENTSEXECUTIVE SUMMARY .........
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Doing Whole of Government in the AC
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Proposed Changes...................
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Investing in Capability ...........
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Acronyms and Short Forms Used in th
Page 17 and 18: EXECUTIVE SUMMARYIn September 2010,
Page 19 and 20: There are nevertheless areas that r
Page 21 and 22: The Administrative ArrangementsWith
Page 23 and 24: 5. Amend the Public Sector Manageme
Page 25 and 26: 24. Strategic Board outcomes be pro
Page 27 and 28: Department of Justice andCommunity
Page 29 and 30: Figure 1 - Current and Proposed Str
Page 31 and 32: Chief Minister’s Finance Economic
Page 33 and 34: Figure 2 - Structure optionsOption
Page 35 and 36: Priority SettingThe Review recommen
Page 37 and 38: 55. Improve workforce data quality
Page 39 and 40: CHAPTER ONE: BACKGROUND TO THE REVI
Page 41 and 42: Guiding Principles - Embracing Uniq
Page 43 and 44: imperatives, improvements to system
Page 45 and 46: CHAPTER TWO: CONTEXT FOR THE REVIEW
Page 47 and 48: capacity of the Commonwealth Execut
Page 49 and 50: Table 1 - Elected Members at Each L
Page 51 and 52: The ACT in 1989 and 2010PopulationI
Page 53 and 54: Figure 5 - Settlement and New Centr
Page 55 and 56: Canberra in 2010 - a Snapshot• Th
Page 57 and 58: In addition to the RLF and its rela
Page 59 and 60: • disability officers (43.9 years
Page 61 and 62: Figure 9 - Sources of ACT Governmen
Page 63 and 64: Table 6 - General Government Sector
Page 65 and 66: looming risks to revenue, which wil
Page 67: • the development of a city which
Page 71 and 72: commitment to an open, accountable,
Page 73 and 74: This form of Committee meeting woul
Page 75 and 76: and cooperative relationships betwe
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Page 79 and 80: with respect to the relationship be
Page 81 and 82: undertaken, and the roles participa
Page 83 and 84: These risks can be overcome through
Page 85 and 86: specific policy areas where it is t
Page 87 and 88: Despite its inherent appeal to comm
Page 89 and 90: - and enhance its capacity to provi
Page 91 and 92: Apples and Oranges - the ACTPS and
Page 93 and 94: safer and stronger - helping commun
Page 95 and 96: The ACT's progress is measured by 2
Page 97 and 98: coordination of action. To function
Page 99 and 100: Many of the benefits of the single
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Page 104 and 105: Citizen’s dealings with the ACT G
Page 106 and 107: Canberra suggests, for example, tha
Page 108 and 109: community through the proactive use
Page 110 and 111: innovative ACTPS. Fundamental to th
Page 112 and 113: times, the operation of COAG has se
Page 114 and 115: Indeed, in playing its proper role,
Page 116 and 117: members (where they exist). Overall
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Figure 13 - The Public Interest Map
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Just because an official is exercis
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Appendix 1 - Sample of ACT Governme
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The Administrative ArrangementsThe
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• creating the Sustainable Develo
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Department of Treasury • See Chie
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• maintain the Shared Services Go
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Chief Minister’s Department(Optio
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The most influential aggregation of
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The role of the proposed Chief Mini
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through ACT Government reporting pr
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community events and major economic
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This approach is sound and reflects
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Policies, procedures and guidelines
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Triple Bottom Line sustainability p
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subsequent years the Infrastructure
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Unions ACT noted in its Submission
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While there is clearly a need to en
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As part of this work, the Review re
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across the ACTPS. Significant impro
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Independent Competition and Regulat
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Department of Justice and Community
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accreditation, dispute resolution a
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function as part of the Office for
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The Review also notes work to achie
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ACT Health(Health Directorate - Min
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Significant whole of government, co
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Minister forChildren and YoungPeopl
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The Social Compact establishes a Jo
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quality of data about Aboriginal an
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Department of Education and Trainin
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It is interesting to note in this c
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profitable courses in one area dimi
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Department of Territory and Municip
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Proposed ChangesThe Review recommen
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TAMS has already made advances in t
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PCL’s role extends to fire fighti
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IssuesSupport to the Conservator fo
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FunctionsClimate change policyEnerg
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Clearly there is a place in every p
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LDA was praised for its central rol
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(l) to provide planning services, i
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There is a high level of inefficien
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IssuesCOAG’s National Criteria fo
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• The linkages between service pr
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we envisage such a group, probably
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o Completion Bond - Bond taken as s
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In responding to the recently compl
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Business SupportThrough the course
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Land developmentLand releaseMajor l
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they discharge their responsibiliti
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CHAPTER FIVE: STRATEGY, RESOURCE AL
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number, and there was a greater ali
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adversary or attaining an end”, a
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At the core of this scenario planni
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concrete activities and areas of fo
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attempt to align streams of reporti
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• Capital Development is the ACT
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consultations with staff that they
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Much of this coordination work in w
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objectives contribute to the priori
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central direction in developing the
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desires of the Legislature to scrut
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Performance and Accountability in t
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The performance and accountability
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• conducting evaluations to a hig
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argued and accurately costed in a t
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A more significant improvement woul
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Performance and Accountability and
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Strategy, Resource Allocation and t
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too long. There is clearly an unwil
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The modelling of these values is mo
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To complement the existing work exe
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policy?Averaged rating (equallyweig
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• the greater likelihood of a nar
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The Auditor-General has recently ta
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• workplace health and safety tra
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of officials to tackle critical iss
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The Review recommends establishment
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Responding to the fiscal pressures
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Workplace culture in the ACT Parlia
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explored. With the help of benchmar
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Continuing to provide employees wit
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There is an increasing need for Ser
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… finding this ‘space’ [to in
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Figure 20 - Dimensions of Innovatio
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the past, limitations on external c
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• better information sharing to s
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The plethora of approaches to encou
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Figure 22 - Innovation CycleRecomme
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The legislative employment framewor
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Unions expressed frustration to the
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extend to matters of remuneration a
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• Develop the strategic human res
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Recommendation: Governance• the p
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ameliorate such issues, this is not
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Recommendation: Shared Services•
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This led the Commission to define s
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The second model represents each sp
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The consultation process referred t
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Suggestions:• the sustainability
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taking up to four years. ‘Plannin
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the release of residential land. As
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house prices. Among the actions tar
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The usual model is that Commonwealt
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Canberra also has an extensive walk
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ACTION staff and management are acu
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suggests that it may not be so. Con
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• unless the industrial framework
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Green CabsMany countries are embrac
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modules, each with a lead senior ex
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Dashboard ReportingThe attached tem
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ATTACHMENT A: CHIEF MINISTER’S PR
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ATTACHMENT B: CONSULTATIONConsultat
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Meetings held by the Reviewer• AH
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• RATTENBURY, Shane - Speaker, AC
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BIBLIOGRAPHYACT Auditor-General (20
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Australian Public Service Commissio
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Evans, M. (2009) “Gordon Brown an
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Mulgan, R. (2002) “Accountability
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South Australian Performance Commis
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Williams, G. (2010) “Euthanasia B
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Figure 25 - The Three Spheres of Su
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