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Governing the City State - Chief Minister and Treasury Directorate ...

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attempting to do a large number of things, in comparison to a tighter <strong>and</strong> more defined list ofgoals <strong>and</strong> delivering against <strong>the</strong>m at <strong>the</strong> highest st<strong>and</strong>ards.The Review notes work is already well advanced in this regard, including through <strong>the</strong>Measuring Our Progress website. Related projects include refinement of reporting toCabinet on achievement of Government priorities, <strong>the</strong> Performance <strong>and</strong> AccountabilityFramework, <strong>and</strong> <strong>the</strong> review of strategic indicators used in <strong>the</strong> Budget Papers. The Reviewrecommends <strong>the</strong> Government take <strong>the</strong> next logical, but potentially transformational step ofadopting at <strong>the</strong> next review of <strong>the</strong> Canberra Plan a simpler framework, with clear lines ofsight from purpose to delivery <strong>and</strong> back, similar to <strong>the</strong> National Performance Framework atAppendix 1.Layers of ReportingThe ACTPS is subject to cascading layers of reporting:• at <strong>the</strong> National Level;• to <strong>the</strong> ACT Government at three levels:o on Societal Outcomes through Measuring Our Progress;o on achievement of strategic intent <strong>and</strong> implementing Government strategy throughAnnual Reporting on <strong>the</strong> Canberra plan (which will be aligned with reporting on <strong>the</strong>Annual <strong>State</strong>ment of Intent under <strong>the</strong> proposed Performance <strong>and</strong> AccountabilityFramework); <strong>and</strong>o on organisational performance – through Annual Reports (including performanceagainst agency strategic indicators <strong>and</strong> operational performance);• to <strong>the</strong> Cabinet on performance, including biannually on Government Priorities, annuallyon election commitments, <strong>and</strong> regularly on <strong>the</strong> Parliamentary Agreement; <strong>and</strong>• at <strong>the</strong> portfolio specific level in relation to strategies <strong>and</strong> action plans (includingexternally in some cases).While <strong>the</strong> Government has little control over <strong>the</strong> National level of reporting, it does control<strong>the</strong> remaining three. It is in <strong>the</strong> latter category that <strong>the</strong>re is <strong>the</strong> most pressing need torationalise <strong>the</strong> volume of reporting (<strong>and</strong> indeed of strategies <strong>and</strong> plans). Greater alignment ofeffort in relation to reporting to <strong>the</strong> Cabinet <strong>and</strong> in relation to strategic intent will help tofocus effort in delivery <strong>and</strong> in reporting on what matters.To criticise this level of detail is not to denigrate <strong>the</strong> importance of service delivery in <strong>the</strong>seareas or <strong>the</strong>se plans <strong>the</strong>mselves. The point is that <strong>the</strong>se documents often lead a st<strong>and</strong>-aloneexistence, with separate data collection, <strong>and</strong> without meaningful connection to evaluation <strong>and</strong>decision making in <strong>the</strong> annual Budget cycle. Often, performance indicators measure what iseasy to count ra<strong>the</strong>r than striving for criteria that actually measure progress towards desiredoutcomes.In any reform of <strong>the</strong> reporting mechanisms used by <strong>the</strong> ACTPS, it is highly desirable thatreports indicate how performance relates to broader operations <strong>and</strong> <strong>the</strong> context. For example,in reporting against Government priorities, it should be clear which <strong>Directorate</strong> strategicStrategy, Resource Allocation <strong>and</strong> <strong>the</strong> Vacant Middle Ground: 221

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