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VII.ConclusionRoot cause analysis can be a powerful tool in the arsenal of quality management and/orrisk management systems. However, a company should not undertake any suchanalysis without an understanding of the tools available to assist in the analysis, thelimitations inherent in any such analysis, and a firm purpose in pursuing it. To bepartially committed to the process, or to be committed to an investigation, but not tomaking adjustments identified by the analysis, is a recipe for potential disaster.15

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