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anticipated landfall. Depending on the severity of the hurricane’s potential wrath, WaffleHouse also sends other equipment, including gasoline storage/pumping trucks,generators, portable toilets, minivans and four-wheel drive vehicles, and water deliverytrucks. Although each business is different, these are examples of the types of thingsthat should be considered in the business continuity plan.One of the most important features of a business continuity plan is access to vitalrecords and resources, including information systems and data management systemsthat are necessary to support the critical operations and processes of the business. 22This, of course, requires that records, files, and applications are backed up off site andtested periodically. 23Some businesses utilize “cloud” storage as a solution to thispotential problem.Perhaps the most important part of the business continuity plan is communication, bothinternal and external.A business should consider establishing a disastercommunications tree that operates via telephone and email. After Hurricane Katrina,many businesses and employees were without access to landline or cellular telephoneservices. 24As a result, any business continuity plan must also consider alternativeinternal communication methods. Additionally, the plan must include a way for thebusiness to communicate with its outside customers and vendors, including maintainingupdated telephone lists and assigning personnel to contact those parties. 2522 BDA GLOBAL LLC, supra note 11, at 16.23 Id.24 Lessons Learned From Hurricane Katrina, supra note 20.25 BDA GLOBAL LLC, supra note 11, at 16.March 5, 2015 9 @ 3-5-2015 ALFA International6427256.3/SP/00009/0099/011215