1E9Ct5D

2.8 Customer SaaS Manager. Customer shall appoint and, in its reasonablediscretion, replace, [a/two (2)] Customer employee[s] to serve as the primary contact[s]with respect to the Services who will have the authority to act on behalf of Customer inmatters pertaining to the Support Services, including the submission and processing ofSupport Requests (each, a "Customer SaaS Manager").3. License Grant and Restrictions.3.1 License Grant. Provider hereby grants to Customer [and its Affiliates],exercisable by and through [its/their] Authorized Users, a nonexclusive, royalty-free,irrevocable (except as provided herein) and, [solely] as set forth in this Agreement,transferable and sublicensable, right and license throughout the [world/Territory] duringthe Term and such additional periods, if any, as Provider is required to perform Servicesunder this Agreement or any Service Order for such Services, to:(a) access and use the Hosted Services, including in operation with othersoftware, hardware, systems, networks and services, for [Customer's [and its Affiliates'respective] business purposes/the Permitted Uses], including for Processing CustomerData;(b) generate, print, copy, upload, download, store and otherwise Process allGUI, audio, visual, digital and other output, displays and other content as may result fromany access to or use of the Services;(c) prepare, reproduce, print, download and use [as many copies/a reasonablenumber of copies/one (1) copy] of the Specifications and Documentation [as may benecessary or useful] for any [use/Permitted Uses] of the Services [permitted] under thisAgreement;(d) access and use the Services for all such non-production uses andapplications as may be necessary or useful for the effective use of the Hosted Services [aspermitted/for the Permitted Uses] hereunder, including for purposes of analysis,development, configuration, integration, testing, training, maintenance, support andrepair, which access and use will be without charge and not included for any purpose inany calculation of Customer's or its Authorized Users' use of the Services, including forpurposes of assessing any Fees or other consideration payable to Provider or determiningany excess use of the Hosted Services as described in Section 3.4[;/; and](e) [perform, display, execute, reproduce and modify (including to createimprovements and derivative works of), and distribute and otherwise make available toAuthorized Users, any Provider Materials solely to the extent necessary to access or usethe Services in accordance with the terms and conditions of this Agreement; and]10