DOPT AR 0607 English Print.pmd - Jeywin

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INFORMATION TECHNOLOGY (IT) AND INFORMATICS DEVELOPMENT and Trainer Development Programme has been developed and hosted at URL: http:/ persmin.gov.in/otraining/trgdiv. Partial Funding for Foreign Study 11.5.1 A web based system for receipt of applications online from officers belonging to All India Services (AIS) and Group ‘A’ Central Services for Partial Funding pertaining to Foreign Study was developed. NIC - Department of Pension and Pensioners’ Welfare, Lok Nayak Bhawan PENSIONERS’ PORTAL - A MISSION MODE PROJECT UNDER NEGP 11.6 The Pensioners’ Portal was hosted on 30 March, 2007 by Hon’ble Minister of State (Personnel, Public Grievances and Pensions) for the usage of Central Government ministries/departments/organizations, pensioners’ associations and central government pensioners. The portal has been enriched with the addition of the following:- • A Graphic Interface for State Pensioners. • Links for various services for pensioners namely online bill payment pertaining to MTNL (Delhi), electricity (Delhi), LIC premiums, property tax (MCD), water (Delhi Jal Board) and online bill payment desk for all bills of commercial nature (non government web sites). • Links to various websites offering useful information/facilities/service utilities etc., required in day to day life, to senior citizens e.g. health care, travel benefits, financial assistance/incentives, care for elders, city help lines, indian temples, pilgrimage tours, pet care, etc. • Calculator for revised pension and pension arrears for Pensioners as per 6 th CPC recommendations. Web Based Centralised Pension Grievances Redress and Monitoring System (CPENGRAMS). 11.6.1A Centralized web-enabled Pension Grievances Redress And Monitoring System (CPENGRAMS) System had been implemented to facilitate online lodging of the pension grievances and monitoring of the latest redress status of the lodged grievance by the pensioners/ pensioners associations. The system also enables the concerned ministries/ departments/ organizations in lodging and tracking the 99
status of grievance redressal. Efforts continued to enrich CPENGRAMS further based on the feedback from the concerned stakeholders. Accordingly, two more modules have been developed and added to facilitate the generation of forwarding letters as well as acknowledgement letters in bilingual form. The task of security audit of netizen module (Pensioner’s Interface) of CPENGRAMS has been completed. 11.6.2Two half-day video conferencing based training programmes were conducted at NIC HQ, New Delhi for the participants from 27 identified Pensioners’ Associations located in various states/ districts across the country. The participants were informed about the significance and objectives of the project and facilitative role to be played by the pensioners’ associations in promotion of the project. A demonstration of the services /features contained in the portal was also made to them. NIC-DEPARTMENT OF ADMINISTRATIVE REFORMS AND PUBLIC GRIEVANCES, SARDAR PATEL BHAWAN Centralized Public Grievances Redress And Monitoring System (CPGRAMS) 11.7 The Centralized Public Grievances Redress and Monitoring System (CPGRAMS) has been strengthened by additional features like monitoring desk, mail alerts. Refresher training programmes were organised by Department of Administrative Reforms and Public Grievances in association with NIC. Participants representing various ministries/departments along with the nic officers of the respective ministries/ departments have attended the training sessions. Training for second level organizations like banks, insurance companies and BSNL have also been conducted. Presently, more than 480 organisations are using CPGRAMS. Customisation of CPGRAMS for Rashtrapati Bhawan 11.7.1Customised version of CPGRAMS is being developed for Rashtrapati Bhawan. This would be integrated with CPGRAMS so that the Public Grievance Officers can take redress action and monitor them through a single interface. Comprehensive DDO (CompDDO) - Payroll package 11.7.2This system is implemented in DARPG to meet the needs of the Department. Apart from covering basic salary calculations, disbursal of the salary through different modes of payments such as cash, cheques, banks and through electronic clearance 100 MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES & PENSIONS
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CONTENTS Introduction .............
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MINISTRY OF PERSONNEL, PUBLIC GRIEV
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INVESTIGATION MINISTRY OF PERSONNEL
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MEMBERSHIP OF INTERNATIONAL INSTITU
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• Anti-corruption and ethics •
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e) Homepage further improved throug
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