DOPT AR 0607 English Print.pmd - Jeywin

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DEP<strong>AR</strong>TMENT OF ADMINISTRATIVE REFORMS & PUBLIC GRIEVANCES Twelfth National Conference on e-Governance at Goa. National Conference on e-Governance every year in collaboration with Department of Information Technology and a state government. This Conference provides a platform to the senior officers of the government, experts, industry, academic institutions, civil society, etc., to discuss, exchange views and experiences relating to e-Governance. So far this Department has organised eleven such Conferences. The 11 th National Conference on e-Governance was held at Panchkula, Haryana in February. 2008. The 12 th National Conference on e-Governance was held at Goa on 12-13 February, 2009 under the theme “e-Governance: Breaking Barriers, Building Bridges”. 13.1 Every year, the Department of Administrative Reforms and Public Grievances recognizes and promotes excellence in e-Governance by awarding government organisations/institutions which have implemented e-Governance initiatives in an exemplary manner. National awards for e-Governance in the following categories are : • Excellence in Government Process Re-engineering, • Exemplary Horizontal Transfer of ICT-based Best Practice • Outstanding Performance in Citizen-Centric Service Delivery • Innovative Usage of Technology in e-Governance 187
MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES & PENSIONS • Exemplary Usage of ICT by PSUs • Best Government Website • Specific Sectoral Award : [Focus Sector for the current year : Health] CAPACITY BUILDING FOR POVERTY REDUCTION (CPBR) THROUGH DFID 14 The Department of Administrative Reforms and Public Grievances has undertaken a project funded by the Department for International Development (DFID), UK on ‘Capacity Building for Poverty Reduction’ (CBPR). The purpose of CBPR programme is to assist the Ministry of Personnel, Public Grievances and Pensions in its efforts to promote and support improvements in public administration, which will benefit the poor and the marginalised. The UK Government has provided an assistance of six million pounds i.e., Rupees 48.02 crores for this project during the period 2005- 06 to 2008-09. The project period has been extended up to December 2010 with no additional cost. Approach 14.1 The rationale for approach taken in this programme emanates from the fact that effective, efficient, and equitable delivery of basic services to the poor is a strong and positive correlate of poverty reduction. It is therefore reasonable to assume that competent and effective public service delivery systems within the realms of public administration are of critical importance for working towards poverty reduction. The initiatives 14.2 The initiatives under the programme include:- (i) (ii) State of Governance Report: This entails assessment, through scoring, of the states in the country on pre-determined dimensions of governance. The outputs of the initiative would be the rolling out of the state of governance for states on an agreed working concept of governance and its indicators with specific reference to poverty reduction. Functional and Strategic Review : This involves diagnosis and prescription for enabling Department of Administrative Reforms and Public Grievances to emerge as the internal consultant to the government on reforms with refer- 188
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CONTENTS Introduction .............
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MINISTRY OF PERSONNEL, PUBLIC GRIEV
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status of grievance redressal. Effo
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Group ‘B’ MINISTRY OF PERSONNEL
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