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Complete Document - City of Auburn

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Information TechnologyDepartmentJames C. Buston, III, DirectorMajor Functions <strong>of</strong> the Information Technology Department♦ Provide technical assistance andadvice to the <strong>City</strong> Manager,Department Heads, and <strong>City</strong> SchoolSystem on all Information Technologyconcerns.♦ Operate and maintain a fiscally soundand reliable communicationsinfrastructure while providing anexceedingly high level <strong>of</strong> service andsupport.♦ Facilitate interdepartmental andcommunity involvement in InformationTechnology decisions.♦ Provide <strong>City</strong> employees and <strong>City</strong>residents with the best available, mostcost effective technology andprocedures relating to the field <strong>of</strong>Information TechnologyMajor Accomplishments in FY 02♦ Maintained and enhanced the integrity andreliability <strong>of</strong> the <strong>City</strong>’s computinginfrastructure through constant monitoringand preventative maintenance.♦ Obtained Micros<strong>of</strong>t Certified SystemsAssociate (MCSA) Certification for threestaff members.♦ Incorporated the GIS Division into theInformation Technology Department.♦ Rolled out the <strong>City</strong>’s IP Phone system to<strong>Auburn</strong> <strong>City</strong> Schools.♦ Established video over internet protocolcapabilities for the <strong>City</strong>’s and <strong>City</strong> Schools’network. Now, these networks transportdata, voice and video signals using thesame transport protocol. This enables <strong>City</strong>and School Board employees todistributed a video signal from atraditional video source (cable television,video cassette recorder, digital video disk)to desktop computers, using only thecomputer network’s data cabling.♦ Assisted the Public Safety Department byproviding technical advice and technicalspecifications for the 911-centerrelocation and hardware upgrade.♦ Inventoried all computer systems on thenetwork and established an automatedinventory capability for the network.♦ Designed and implemented an on-linework order system to track InformationTechnology Department work orders.126

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