Complete Document - City of Auburn

Information Technology DepartmentJames C. Buston III, DirectorThe mission of the Information TechnologyDepartment is to facilitate reliable, timely, and easyaccess to information for the employees andresidents of the City of Auburn. Through ourcommitment to provide quality service and support,the Department will strive to exceed theexpectations of employees and residents by:• Providing technical assistance and advice tothe City Manager, Department Heads, and CitySchool System on all Information Technologyconcerns.• Operating and maintaining a fiscally sound andreliable communications infrastructure whileproviding an exceedingly high level of serviceand support.• Facilitating interdepartmental and communityinvolvement in Information Technologydecisions.• Providing City employees and City residentswith the best available, most cost effectivetechnology and procedures relating to the fieldof Information Technology.FY 03 Goals1. Conduct interviews with key personnel in alldepartments to determine how to best tailorweb content to the City’s needs by December31, 2002.2. Implement an Intranet with the purpose ofproviding a convenient, useful source ofinformation and services for all departments bySeptember 30, 2003.3. Implement the use of interactive forms with E-mail capability on the City’s website by March31, 2003.4. Create GIS Division website with map viewingcapabilities by September 30, 2003.5. Complete GIS mapping of sewer manholes,sewer clean-outs, water valves, fire hydrants,and water meters by September 30, 2003.6. Assist in the completion of the City’s aerialphotography project through regulardiscussions with all agencies involved andimplement corresponding GIS mapenhancements by January 31, 2003.7. Wire five new school buildings for computer andphone and connect them to the City’s fiber opticbackbone by September 30, 2003.8. Connect the City Schools to the IP phonesystem by September 30, 2003.9. Implement a program to provide the CityCouncil with a paperless agenda and councilmeeting documentation for viewing via laptopby September 30, 2003.10. Implement phase one (50% replacement) ofreplacing the system wide computer tapebackup system by October 31, 2002.11. Implement phase one (50% coverage) ofinstalling an intrusion detection system for theCity’s computer network by September 30,2003.12. Assist the Parks and Recreation Department inidentifying a software program to handle facilityreservations by June 30, 2003.13. Assist the Economic Development Departmentwith enhancing the Department web site bySeptember 30, 2003.14. Assist the Judicial Department withimplementing a program to transfer trafficcitations electronically to the AlabamaDepartment of Public Safety by March 31,2003.15. Assist the Judicial Department with creating onlinecomputer capabilities in the courtroom byJune 30, 2003.16. Assist the Human Resources Department withthe implementation of computer based skilltesting for clerical applicants by December 31,2003.17. Assist the Human Resources Department withthe electronic distribution of employmentapplications via the Internet by September 30,2003.127