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Seattle University Collaborative Projects - International Academy of ...

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To Compensate without to Aggravate: On the Anti-Therapeutic Impact <strong>of</strong> InjuryCompensation Processes and the Responsibility <strong>of</strong> LawyersArno Akkermans, VU <strong>University</strong> Amsterdam (a.j.akkermans@vu.nl)Although there is some debate on the evidential power <strong>of</strong> the empirical studies involved, theweight <strong>of</strong> the evidence points clearly in the same direction: compensation processes have anegative effect on recovery from injury. This paper discusses current insights and explanatorytheories, and then focuses on the role <strong>of</strong> law and lawyers. What improvements could be feasible,both on the level <strong>of</strong> system design and within a given system. It is argued that there is a lot thatthe law and the legal pr<strong>of</strong>ession could and should do to diminish the infliction <strong>of</strong> unintentionalharm in compensation processes.Breaking the Web <strong>of</strong> Needless DisabilityRobert Aurbach, Deakin <strong>University</strong> (Robert.Aurbach@deakinprime.com)Neuroscience has yielded new understandings <strong>of</strong> the way in which the mind adapts to stimuli andlearns new behaviours. This research has pointed the way toward a model <strong>of</strong> “acquired disabilitybehaviour” that both explains and guides corrective action.It is well known that some people recover uneventfully, whilst others descend into disabilityafter injury. Why does this happen?The presentation starts with an exposition <strong>of</strong> a model <strong>of</strong> how people adopt a “disabled persona”,based upon neuroplasticity research. Injured people experience sensations, thoughts and fearsthat become the center <strong>of</strong> their attention, particularly if they are left with time and circumstancesto focus on their injury and the claims process. As the person experiences these disparate inputslinked by temporal proximity, the brain forms connections <strong>of</strong> facilitated response linking them.“What wires together, fires together” has become the new mantra <strong>of</strong> neuroscience.Lawyers, doctors and claims managers all contribute to the development <strong>of</strong> this unintendedlearned behavior with additional inputs that help form a facilitated neural network <strong>of</strong> linkedmental processes and behaviours, <strong>of</strong>ten while completely unaware <strong>of</strong> the adverse consequences<strong>of</strong> their actions. The traditional model <strong>of</strong> dispute resolution is a particular <strong>of</strong>fender, engenderingtransference <strong>of</strong> the locus <strong>of</strong> control and prolonged modeling <strong>of</strong> disabled behavior that contributeto the formation <strong>of</strong> the mental “habit” <strong>of</strong> disability. Through these mechanisms, our systemsneedlessly disable a percentage <strong>of</strong> claimants by creating exactly those habits <strong>of</strong> thought weshould avoid. Lessons for pr<strong>of</strong>essions engaged in the operation <strong>of</strong> claims systems are immediateand practical.477

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