HP OpenView Operations Administrator's Reference - filibeto.org

Troubleshooting Problems
This section describes how to solve problems with OVO.
About General Issues
Tuning and Troubleshooting OVO
Troubleshooting Problems
When troubleshooting in OVO, keep the following general issues in
mind:
❏ Resources
OVO is an application that is both memory- and swap-space
intensive. Problems may occur simply due to the exhaustion of
resources.
❏ Communication
Communication between the OVO management server processes is
based on DCE remote procedure calls, which may cause occasional
failures and time-outs of manager-agent communications.
❏ Name Services
If you are using the Berkeley Internet Name Domain (BIND) or
similar name services on your network, pay special attention to hosts
with multi-hosted interfaces (more than one LAN card).
Preventing Problems
To isolate problems, recover from problems, and prevent problems, follow
these general guidelines:
❏ Installation Requirements
Make sure that the management server and the managed node
system meet the hardware, software, and configuration
requirements. For a list of hardware and software requirements, see
the OVO Installation Guide for the Management Server.
❏ Required Patches
Make sure all the required patches are correctly installed.
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