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HP OpenView Operations Administrator's Reference - filibeto.org

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Tuning and Troubleshooting OVO<br />

Solving Runtime Problems on MPE/iX Managed Nodes<br />

If Operator-initiated Actions Return Invalid Status<br />

Invalid status returned for automatic operator-initiated actions when<br />

running in parallel and an action fails.<br />

Problem<br />

OVO uses the same environment for running automatic and operatorinitiated<br />

actions in parallel, so only one set of job control words<br />

(CIERROR, and so on) are available. If one action fails, the execution of<br />

all other actions is also interpreted as failed even if they were successful.<br />

Solution<br />

Re-run operator-initiated actions. Verify automatic action results using<br />

the appropriate tools, for example, virtual terminal, application startup,<br />

and remote command execution.<br />

If an Action Does Not Terminate<br />

Automatic action, operator-initiated action, or scheduled action does not<br />

terminate.<br />

Problem<br />

Due to an endless loop programming error, the automatic action,<br />

operator-initiated action, or scheduled action does not terminate.<br />

Solution<br />

Find the programming error in your scripts or programs.<br />

After you have fixed the problem, restart the OVO agents:<br />

opcagt.bin.ovopc -start<br />

Chapter 11 451

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