HP OpenView Operations Administrator's Reference - filibeto.org

Types of Default Ownership Modes
Configuring OVO
About Preconfigured Elements
The administrator sets ownership policy by selecting one of the following
default ownership modes:
Optional User may take ownership of a message. Use the option
OPC_OWN_MODE OPTIONAL.
Enforced User must take ownership of messages. Use the option
OPC_OWN_MODE ENFORCED.
Informational Concept of ownership is replaced with that of marking
and unmarking. A marked message indicates that an
operator has taken note of a message. Use the option
OPC_OWN_MODE INFORM.
About the “Optional” Ownership Mode
In optional mode, the owner of a message has exclusive read-write
access to the message. All other users who can view the message in their
browsers have only limited access to it.
In optional mode, only the owner of a message may do the following:
❏ Actions
Perform operator-initiated actions related to the message.
❏ Escalation
Escalate the message.
❏ Acknowledgement
Acknowledge the message (that is, move the message to the history
database).
About the “Enforced” Ownership Mode
In enforced ownership mode, either an operator chooses explicitly to take
ownership of a message, or the operator is assigned the message
automatically. A message can be assigned to an operator if the operator
attempts to perform operations on a message that is not owned by any
other operator.
In enforced mode, ownership of a message is assigned to any operator
who attempts to do the following with the message:
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