HP OpenView Operations Administrator's Reference - filibeto.org

Tuning and Troubleshooting OVO
Solving OVO Installation Problems with Multi-homed Hosts
About Point-to-Point and Ethernet Problems
When you specify an IP address in a point-to-point or Ethernet
environment, a number of problems can occur.
Types of Problems
In point-to-point connections and Ethernet environments, the following
problems can occur:
❏ No Messages in Browser
Agent processes on the managed node are up and running, but no
messages are shown in the browser.
❏ No Agent Processes
Control agent does not start. As a result, no further OVO agent
processes run.
❏ No Template Distribution
Templates are not distributed to the managed node.
❏ No Actions or Applications Results
Actions and application results are not received by the management
server.
Reasons for Problems
In point-to-point connections and Ethernet environments, problem can
occur for the following reasons:
❏ Incomplete Name Service Configuration
To find out how to solve this problem, see “If Your Name Service
Configuration is Incomplete” on page 468.
❏ Problems with IP Connectivity
To find out how to solve this problem, see “If You Have IP
Connectivity Problems” on page 472.
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