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The Book of Tells (Peter Collett)[unlocked]

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CONVERSATION TELLS<br />

over your mouth - in other words performing actions that<br />

are the opposite <strong>of</strong> preparatory movements to speak.<br />

<strong>The</strong> third way that listeners demonstrate that they don't<br />

want the floor is by asking questions. <strong>The</strong>se can take the<br />

form <strong>of</strong> queries which stand on their own, like 'Do you<br />

come here <strong>of</strong>ten?', or they can take the form <strong>of</strong> tag<br />

questions like 'isn't it?' or 'don't you think?' which are<br />

tagged on the end <strong>of</strong> statements. Asking questions invites<br />

the other person to assume the speaker role or to continue<br />

occupying it. Women <strong>of</strong>ten use this ploy when they meet<br />

a man for the first time; they produce lots <strong>of</strong> back-channel<br />

signals and ask lots <strong>of</strong> questions, which make them look<br />

attentive. A man who is treated in this way by a woman<br />

tends to assume that she is genuinely interested in what he<br />

has to say, and this encourages him to keep talking -<br />

sometimes to the point <strong>of</strong> taking up permanent residence<br />

in the speaker role. Because the man is so caught up in<br />

what he's saying, he <strong>of</strong>ten forgets to ask the woman about<br />

herself. Women <strong>of</strong>ten start out facilitating men's conversations,<br />

and then end up regretting it.<br />

Turn-taking <strong>Tells</strong><br />

When you are in the listener role there are several ways<br />

you can show the speaker that you want the floor. One is<br />

by producing 'alerting signals' - for example, raising your<br />

hand or widening your eyes slightly to show the other<br />

person that you want to speak. Another way is by opening<br />

your mouth and breathing in audibly - in other words,<br />

producing slightly exaggerated versions <strong>of</strong> the 'preparatory<br />

movements' that you would normally perform just before<br />

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