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The Book of Tells (Peter Collett)[unlocked]

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THE BOOK OF TELLS<br />

laughter - in fact a third <strong>of</strong> the volunteers who took part in<br />

the experiment produced nervous laughter and smiling.<br />

When the learner made a mistake, the experimenter<br />

would instruct the subject to give the learner an electric<br />

shock, each time increasing the voltage. When the subject<br />

complied and flicked a switch, the learner would scream<br />

in pain, cry out for help, complain that he had a weak<br />

heart, or go completely silent. <strong>The</strong>se cries <strong>of</strong> pain and<br />

pleas for help caused the subjects a lot <strong>of</strong> distress, but that<br />

didn't stop them giving the learner an even bigger shock a<br />

few moments later, and then laughing when they heard<br />

him screaming. When they were interviewed afterwards,<br />

the subjects could not explain why they had burst out<br />

laughing. At first glance it appeared that they were amused<br />

by the pain they were inflicting. But that was not the case<br />

- their laughter was simply a nervous reaction to the<br />

punishing regime that they had created with the help <strong>of</strong><br />

the experimenter.<br />

When people are feeling anxious they tend to reduce<br />

the amount <strong>of</strong> time they spend looking at others. <strong>The</strong>y also<br />

spend more time searching for 'bolt holes' and 'escape<br />

hatches'. Indeed, the gaze <strong>of</strong> anxious people <strong>of</strong>ten focuses<br />

on how they can get out <strong>of</strong> a situation, rather than how<br />

they can make a positive contribution to what is happening.<br />

Anxious people are more likely to look away when<br />

they're in a conversation. This is largely because they're<br />

worried about the negative consequences <strong>of</strong> disagreement.<br />

In fact anxious people don't necessarily differ from<br />

confident people in terms <strong>of</strong> how much time they spend<br />

looking at the other person during a conversation - so long<br />

as there are no disagreements. However, as soon as there's<br />

any sign <strong>of</strong> disagreement, anxious people start to reduce<br />

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