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The Book of Tells (Peter Collett)[unlocked]

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DOMINANT TELLS<br />

Talk <strong>Tells</strong><br />

When people <strong>of</strong> different status are together, the most<br />

important person usually does most <strong>of</strong> the talking. This<br />

enables them to remind everyone else <strong>of</strong> their position. It<br />

also gives them a chance to hear the sound <strong>of</strong> their own<br />

voice, and to listen to their own opinions rather than those<br />

<strong>of</strong> other people. Dominant people are quicker <strong>of</strong>f the mark<br />

when it comes to speaking. It's been found that when<br />

groups <strong>of</strong> people meet for the first time, the order in which<br />

they speak provides a fairly good guide to who will<br />

dominate the proceedings afterwards. <strong>The</strong> first person to<br />

<strong>of</strong>fer his or her opinion invariably assumes the role <strong>of</strong><br />

leader; the last person to make a contribution tends to be<br />

the person who ends up taking orders. 21<br />

Dominant people interrupt others more, and they are<br />

more successful at seeing <strong>of</strong>f people who try to take the<br />

floor from them. <strong>The</strong>y do this by continuing to talk over<br />

the other person, by raising their voice, and by using nonverbal<br />

signals to discourage the other person. As a result,<br />

interruptions initiated by the dominant person tend to<br />

show shorter bouts <strong>of</strong> overlapping speech than those<br />

initiated by the subordinate person. Dominant people are<br />

more confident in their speech, with the result that they<br />

use fewer hesitations and speech disfluencies like 'urn'<br />

and 'er'. <strong>The</strong>y <strong>of</strong>ten make a habit <strong>of</strong> talking loudly. This is<br />

especially noticeable in Britain, where old class divisions<br />

come into play and members <strong>of</strong> the upper class sometimes<br />

drown out the conversations <strong>of</strong> other people.<br />

Dominance is also evident in other aspects <strong>of</strong> speech.<br />

One <strong>of</strong> these is what psychologists call 'accommodation'<br />

that is, the tendency <strong>of</strong> individuals to modify their<br />

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