IT Baseline Protection Manual - The Information Warfare Site

Safeguard Catalogue - Organisation Remarks
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of a conventional fax machine. However, it is possible that incoming fax
transmissions are digitally archived on external data media.
Automatic forwarding of incoming fax transmissions
Where incoming fax transmissions are automatically forwarded to recipients
(automatic fax routing) it is possible once again for the fax mail centre to print
them out for archiving purposes. Here again it is possible for incoming fax
transmissions to be digitally archived on external data media.
Where it is not possible to deliver a fax transmission, the fax mail centre must
be informed and must rectify the source of the error. If attempts to deliver the
fax completely fail, the originator must be informed appropriately. Possible
reasons why it is not possible to deliver incoming faxes could include:
- the originator has used the wrong direct dial number;
- the recipient has left the organisation;
- automatic forwarding of incoming fax transmissions is performed on the
basis of the originator identifier (CSID) and the originator is not known in
the organisation or else there is no corresponding assignment rule.
In all these cases, incoming faxes must be manually forwarded by the fax mail
centre. Where all attempts to deliver an incoming fax fail, the originator must
be notified.
Additional controls:
- Who is the person responsible for faxes?
- What happens to fax transmissions which cannot be delivered?
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IT-Baseline Protection Manual: Oktober 2000
Handling of incoming
faxes which cannot be
delivered