IT Baseline Protection Manual - The Information Warfare Site

Safeguard Catalogue - Communications Remarks
____________________________________________________________________ .........................................
Many dealers also provide replacement equipment for the duration of the
repairs. With devices like mobile phones, where the technology is changing all
the time, it is often not worth performing a repair so that sometimes a
replacement device is offered. Since it is particularly important with a mobile
phone that the device is available at all times, when selecting the mobile
phone or dealer care should be taken to ensure that such services are offered.
Before taking the mobile phone to be repaired, all personal data, e.g. the call
memory, any e-mails saved and the telephone directory held on the phone
should be deleted (see also S 2.4 Maintenance/repair regulations). It goes
without saying that these should be backed up first. The SIM card should also
be removed.
Additional controls:
- Does the contingency plan include a list of dealers who specialise in
mobile phones?
- Is data stored on mobile phones backed up at regular intervals?
____________________________________________________________________ .........................................
IT-Baseline Protection Manual: Oktober 2000