IT Baseline Protection Manual - The Information Warfare Site

Threats Catalogue Deliberate Acts Remarks
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T 2.49 Lack of, or inadequate, training of
teleworkers
At their home working place teleworkers have to rely mainly on themselves.
This means that they have to be more familiar with the IT systems in use than
their colleagues at the institution who are usually able to receive quick
assistance from IT specialists on location. If a telecommuter is not adequately
familiar with the IT systems in use, this may result in longer down times when
problems arise. For example, when an IT specialist needs to travel from the
institution to the telecommuter's working place at home in order to solve the
problem there.
Example:
The teleworker should be able to create backup copies on his own. If an
additional storage medium (e.g. tape drives) are provided to a teleworker he
should also be trained with the use of the medium.
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IT-Baseline Protection Manual: Oktober 2000