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Behavioral Health and Health Education 143

one often hears concerns related to ongoing business and management practices by

managed care providers. Discussed less frequently are topics such as positive individual

outcomes, consumer satisfaction, management innovation, and comprehensive

service delivery networks. A paradigm shift is being proposed in the arena of mental

health and substance abuse needs and problems, which could include efforts to prevent

them. More public accountability is needed. If, as health educators, we are going

to prepare and support individuals to access and utilize education, programs, and services

to address mental health and substance abuse needs and problems, we need more

information. We need to be involved with the evaluation of behavioral health as it

evolves. Health educators have the expertise to lead the evaluation efforts. In doing so,

we can advocate for systems and organizations to be accountable for the provision of

high quality comprehensive care.

As health educators we want to promote individual, family, and community participation

in planning, implementing, and evaluating behavioral health. Start by investigating

your own behavioral health plan offered as part of your personal health

insurance. Talk with family members, colleagues, and friends about behavioral health.

Help them to investigate their options and benefits. Hold community forums on the

impact of behavioral health on community health education, programs, and services.

Work to have communities hold accountable behavioral health care providers for their

programs and services. Behavioral health is a commodity being purchased for people

by businesses and state governments. An entity or intermediary in the form of the

managed behavioral health organization now exists in health and medicine, in the public,

private, and voluntary sectors to address mental health and substance abuse needs

and problems. Individual consumers, their families, and com munities are distant from

the decision - making process that affects what is available to them. Educating individuals,

their families, and communities about behavioral health and its implications for

care is a priority if they are to be informed consumers. I worry that my own attitude —

that I did not need to know about behavioral health — is more common than I would

hope.

In my daily work in schools and communities, I continue to work to prevent substance

abuse problems and promote mental health among teenagers. My work is with

mental health and substance abuse education, programs, services, and systems. At the

same time, I am aware of bigger struggles being waged under the banner of behavioral

health to shape and deliver mental health and substance abuse education, programs, and

services to meet my own needs as well as the needs of the individuals, families, and communities

I serve.

REFERENCES

Altman, L. (2001). Large employer trends in EAPs and managed behavioral care . Washington, DC: U.S. Center

for Mental Health Services.

Freeman, M. A., & Trabin, T. (1994). Managed behavioral healthcare: History, models, key issues, and future

course . Rockville, MD: U.S. Center for Mental Health Services.

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