FortisBC Inc. (FortisBC) Application for a Certificate of Public ...

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FortisBC Inc. (FortisBC or the Company)
Application for a Certificate of Public Convenience and Necessity
for the Advanced Metering Infrastructure Project
Response to British Columbia Utilities Commission (BCUC or the Commission)
Information Request (IR) No. 1
Submission Date:
October 5, 2012
Page 20
via the Internet, FortisBC intends to continue providing this service to customers at no additional
cost.
Response:
8.2 On a scale of 1 to 10 (10 being the highest) rate customers’ demand for the IHD
and portal features.
FortisBC has rated customer demand for IHD and portal features on a scale of 1 to 10 based on
the forecast adoption rates.
IHD/Portal Feature Forecast Adoption Rate Demand (1-low, 10-high)
Pre-pay 3-8% 1
In-home display (purchased
by customer with PowerSense
incentive)
Use of customer portal to
monitor consumption
9.0 Reference: Project Need
Response:
30% 3
15% 2
Exhibit No. B-1, Tab 3.0, Section 3.2.2, pp. 19-24
Benefits
9.1 Did FortisBC’s five wholesale customers sign the British Columbia Climate Action
Charter?
Yes, FortisBC’s five wholesale customers are signatories to the British Columbia Climate Action
Charter.
Response:
9.1.1 How many customer meters lie within the boundaries of the five
wholesale customers?