FortisBC Inc. (FortisBC) Application for a Certificate of Public ...

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FortisBC Inc. (FortisBC or the Company)
Application for a Certificate of Public Convenience and Necessity
for the Advanced Metering Infrastructure Project
Response to British Columbia Utilities Commission (BCUC or the Commission)
Information Request (IR) No. 1
Submission Date:
October 5, 2012
Page 285
for disconnection for non-payment, it is current practice for FortisBC to work with the customer
to set up payment arrangements and identify potential alternative resources to help address the
challenge. Some of the resources a customer can potentially use to help address a payment
challenge are through the use of a credit card or to set up an Equal Payment Plan.
Response:
116.4 Is FortisBC planning to submit a revised “ELECTRIC TARIFF B.C.U.C. NO. 2
FOR SERVICE IN THE WEST KOOTENAY AND OKANAGAN AREAS TERMS
AND CONDITIONS AND RATE SCHEDULES” that updates the process
proposed and related charges for disconnect/reconnect as part of this
Application?
The Company believes the existing language in section 6.5 of the Terms and Condition of
FortisBC’s Electric Tariff sufficiently supports the proposed internal process for assessing
whether a customer will be disconnected (remotely or otherwise) for non-payment. As such, the
Company does not believe an update to its electric tariff updating the proposed process for
disconnection for non-payment is required.
With regard to the existing charges for meter disconnection/reconnection as detailed in
Schedule 80 of FortisBC’s Electric Tariff, please refer to the response to BCUC IR1 92.2.1.
117.0 Reference: Project Environment
Response:
Exhibit No. B-1, Tab 8.0, Section 8.5, pp. 142-143
Opt-Out
117.1 How many states or provinces have permitted electric utility customers to opt-out
of a smart meter program either at no-cost or for a fee? Please provide a listing.
FortisBC is not aware of any states or provinces that allow opt-out for no fee.
FortisBC understands that the following states and provinces permit electric utility customers to
opt-out of a “smart meter” program for a fee:
• Quebec;