Services Standards: Defining the Core Consumer Elements ... - ANEC

Services Standards
Service provider
Smart house
services for
elderly and
disabled
people
NEN/SN
(project),
Residential
homes for
elderly people
AFNOR
(project)
and AFNOR NF
X 50-058
AFNOR NF X
50-058
6.2.2.4 special
requirements on
providing care,
but no formal
professional
qualifications
2. Equipment and premises
Services for
resident
people
AFNOR
(project)
and
AFNOR NF X
50-056
AFNOR NF X
50-056
3.4.2.2.
execution must
respect the
specific
professional
standards,
5. competences
linked to
functions (need
for educative
formation),
long list of
capacities, but
no concrete
professional
standards
CEN/CENELEC
Guide 6
Guidelines for
standard
developers to
address the
needs of older
persons and
persons with
disabilities
Assisted living
for the elderly
DIN 77800
4.2.1.6.1.
requirements on
the skills the
person who
provides the
care must have,
basic legal and
medical
knowledge, soft
skills
(communication
),
Education in
care of the
elderly, nursing
care, does not
free from
providing
evidence of
basic legal and
medicinal
knowledge
For obvious reasons the CEN/CENELEC Guide 6 as well as DIN 77800 lay
down requirements on equipment and premises. These references are missing
in the AFNOR X 50-058 as the services are provided at the consumer’s home.
DIN 77800 makes a cross reference to two further DIN standards on the
equipment and the premises. The CEN/CENELEC Guide 6 defines rather
general criteria.
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