Services Standards: Defining the Core Consumer Elements ... - ANEC

Services Standards
Consumer
contract law on
services
Transport
Financial
services
Co-regulation Self-regulation Participation of
stakeholders
Promotion of
No guidance
Europe-wide
under the
elaboration of
Communication
standard terms
s of the
and conditions
Commission,
through
but consultation
Commission 197 ,
of stakeholders
however,
on a voluntary
withdrawn 198 ,
basis
Common Frame
of Reference
and Principles
on European
Contract Law
(PECL)
Airline
Passenger
Service
Commitment 200 ;
ACI Europe
Airport voluntary
commitment on
air port
services 201 ;
Railway
passenger
rights,
monitoring
compliance with
quality
commitments
(envisaged) 202 ,
Lamfalussy
procedure in
insurances and
financial
instruments,
Air passenger
rights IATA
Recommendatio
n 1724;
On a voluntary
basis
Potentially
through ANEC
via
standardisation
process
Consultation
within
Lamfalussy 2
level 203 ;
CESR market
Impact on
contract law
Draft Rome I
allows for a
reference 199 ,
Standard
contract terms
Directive
2006/73 (2 nd
level) rules on
contract related
provisions in the
197 See COM (2003), 68, final part. 81-88 and then Communication from the Commission to
the European Parliament and Council. European Contract Law and the revision of the
acquis: the way forward, Brussels, 11.10.2004 COM (2004) 651 final (hereinafter ECL and
the revision of the acquis), The second measure sought to promote the development by
private parties of Standard Terms and Conditions (STC) for EU wide use rather than just in
one single legal order, p. 6. Wilhelmsson, European Business Law Review, 2006, 49 et
seq., 59, fn. 37.
198 See COM (2004) 651 final.
199 Article 3 (2) of COM (2005) 650 final, 15.12.2005.
200 http://ec.europa.eu/transport/air_portal/passenger_rights/doc/commitment_airlines_en.pdf.
201 http://ec.europa.eu/transport/air_portal/passenger_rights/doc/commitment_airports_en.pdf.
202 COM (2004), 143 final, 3.3.2004.
203 http://ec.europa.eu/internal_market/securities/isd/consultation/replies_en.htm.
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